Product Designer

Description

Job Summary:

As a UI/UX Product Designer at Medefy, you will play a pivotal role in shaping the user experience and interface of our industry-leading benefits navigation app. You'll work closely with cross-functional teams, translating complex business requirements into seamless and engaging design solutions. Your day-to-day will be filled with opportunities to innovate, collaborate, and lead the charge in enhancing the overall user experience of our SaaS products.

About

About our awesome company, Medefy Health...

Our company is headquartered in Tulsa, OK. We’re proud to be Oklahoma’s #1 fastest-growing company and rated by Inc. Magazine as the 37th fastest-growing tech company and the 288th fastest-growing company overall in the USA, and our story is still being written!

Healthcare is only getting more complicated, and more expensive, for employers and their employees. This is where Medefy Health comes in. We’re on a mission to eliminate the stress on hard-working families caused by an impossible to navigate healthcare system. All while saving them, and their employers, a significant amount of time and money. We demolish barriers between healthcare and the people who need it, and we need your help to further our mission!

Job Duties & Responsibilities

User Research & Analysis:

• Conduct user research to understand customer needs, pain points, and behaviors.
• Analyze data and feedback to derive actionable insights that inform design decisions.

Wireframing & Prototyping

• Create wireframes, prototypes, and interactive mockups to visualize design concepts.
• Iterate on designs based on user feedback and usability testing.

Iterative Design Excellence

• Continuously iterate on designs based on user feedback, analytics, and industry best practices.
• Strive for pixel-perfect, visually stunning interfaces that set industry standards.

UI/UX Design

• Develop clean, intuitive, and visually appealing user interfaces for our SaaS applications.
• Ensure consistency across all platforms and devices, maintaining a cohesive brand experience.

Collaboration & Communication

• Collaborate with product managers, developers, and other stakeholders to bring designs to life.
• Clearly communicate design concepts and rationale, incorporating feedback throughout the design process.

Stay Current With Industry Trends

• Keep abreast of industry trends, design tools, and emerging technologies to continuously improve our design processes.

Performs other duties as assigned.

Qualifications

You must have at least the following:

• 4-6 years of experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design expertise.
• Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar.
• Solid understanding of user-centered design principles and usability best practices.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

It Would Be Great If You Have

• Relatively tech savvy (we are a SaaS company after all)
• 2+ years’ experience in any of the following areas: health insurance, employee benefits, insurance brokerage, HR, telemedicine, general healthcare

Supervisory Duties: No supervisory duties

Travel Requirements Percentage: None - 0%

Physical And Mental Requirements

Remote Work Environment :

This position is performed remotely in a home-office setting. The employee must ensure a quiet, private workspace free from distractions and suitable for video conferencing and focused work. A reliable high-speed internet connection is required.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer (up to 8+ hours per day).
• Frequent use of a computer keyboard, mouse, and screen; ability to type at least 55 WPM.
• Occasional movement within the home office environment (e.g., retrieving office supplies or documents).
• Vision abilities required include close vision for computer use and reading documentation, with or without corrective lenses.
• Occasional light lifting of materials (up to 15 lbs), such as a laptop or office equipment, may be required.

Communication Requirements

• Must be able to communicate effectively in English using written and verbal channels (email, chat, video conferencing, phone).
• Must be able to read and interpret complex written information such as healthcare documentation, performance reports, and company procedures.
• Must be responsive and present during scheduled working hours and team communications, including virtual meetings and collaboration platforms.

Cognitive And Emotional Demands

• Ability to manage multiple complex tasks and competing priorities in a high-paced environment.
• Strong critical thinking and decision-making skills with attention to detail.
• Ability to exercise independent judgment and problem-solving under time constraints.
• Must be able to adapt quickly to changing workflows, operational needs, and team dynamics.
• Must maintain a high level of confidentiality and discretion in handling sensitive information.
• Requires emotional resilience, especially when assisting users in distress or resolving escalated member concerns.
• Must be able to maintain composure and a professional demeanor under pressure.

Work Schedule & Attendance

• Must be punctual, dependable, with potential for on-call duties as needed.
• Must maintain regular attendance and meet performance expectations without direct on-site supervision.
• Job description is not a comprehensive listing of all the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.