Senior Product Designer

💡 Mission

The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Medbill AI, we’re building the one solution every American can turn to for help.

Thanks to AI and new regulations, Medbill AI can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare.

🩺 About Us

Founded by former Oscar Health leaders, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, TrueBill, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years.

🔎 About the Role

We’re looking for a Founding Designer to lead design across our iOS, Android, and web platforms as we scale to the public. You’ll own our design systems from the ground up, shape our visual identity, and create a consistent, thoughtful experience across the product. This is a unique opportunity to define the role of design at a mission-driven startup and grow into a future Head of Design role.

What you’ll do

• Lead Design Across Platforms: Own UX/UI for our mobile/web app, marketing site, internal tools, and brand identity.
• Drive End-to-End Design: Create patterns, prototypes, and mockups to support product launches.
• Champion User Needs: Conduct research and engage with customers to refine experiences.
• Build Scalable Systems: Develop design systems and processes for long-term growth.
• Collaborate Strategically: Partner with teams and leadership to balance speed and sustainability.
• Foster Design Excellence: Shape a culture of high-quality, user-focused design.

👩‍💻 We’ll be most excited if you

• Bring experience & focus on Impact: 4-7 years in design (3+ in product), with a track record of driving adoption and retention in consumer apps.
• Are User & Data-Driven: Deep understanding of user needs, leveraging research and analytics to inform design decisions.
• Are Versatile & Technical: Skilled in UX/UI, brand design, Figma, Adobe Suite, and no-code tools like Framer, with a basic grasp of HTML/CSS.
• Are Entrepreneurial & Adaptable: Thrive in ambiguity, taking projects from concept to execution with minimal guidance.
• Are a Strong Communicator & Leader: Clearly articulate design decisions and eager to grow into a Head of Design role.

📢 You don’t need to check every single box—if you bring the right skills and drive, we want to hear from you! 📩

🦸 Working with US

Medbill AI is based in New York. Our team is split evenly between our Chelsea office & the US. We marry the best of in-office culture with the best of a remote-first company.

We’re a team of passionate individuals who show up every day to do the best work of their lives following these principles:

• Move with Urgency and Focus: Prioritize what matters and find the shortcuts.
• Own the Outcome: Take initiative and see it through until the end.
• Commit to Your Craft: Excellence is the standard, care about the details.
• Play to Win: If we win, Americans win, so we work hard and do what it takes for us to be #1.
• Feedback is Fuel: Intellectual honesty is at the core of everything we do.
• We’re One Team: Together, we can achieve things that none of us could on our own.