Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.

Responsibilities

This senior-level position, is accountable for leading creative initiatives for assigned service line(s). Required to work directly with physicians and divisional leadership to advance initiatives in line with brand/creative standards.

The Senior Account Manager understands and embraces service line's overall business goals and priorities in order to effectively plan creative work and integrate strategic objectives. This position champions service line's initiatives—ensuring service delivery is meeting and exceeding client expectations. Helps orchestrate the delivery teams to ensure we act as one cohesive unit/team with the highest level of client satisfaction. Forecasts and manages overall work portfolio; effectively anticipating, identifying, and driving initiatives - and working with divisional leadership to establish priorities. Accountable for building and nurturing meaningful relationships with service lines that ensures client feels a strong sense of partnership and engagement. Lead engagement planning; mobilize and manage delivery/engagement teams, overseeing the definition of deliverables and project schedules, and team resource management. Influence and inspire teams to collaborate effectively and promote a service mindset. Partner with Creative and Strategic Directors to ensure work is innovative and on-brand. Serve as a brand ambassador inside the organization, and a resource to senior leadership on brand evolution and alignment. Lead the brief-creation process, serving as an expert in identifying opportunities and recommending creative and strategic solutions.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in the role and look forward to hearing back from you.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Required: Bachelor's degree in a related academic field (advertising, marketing, communications or related field), plus a minimum of 15 years of relevant experience in in Brand Management, Account Management or Project Management; or Master's degree with five (5) years of experience in Brand Management, Account Management or Project Management.

Education preference: design, digital, project management, business administration, management. Agency / Creative management experience preferred, or experience working in or for a large, highly-matrixed environment without continuous guidance. Experience with Workfront or other project management platforms. Experience in project teams involving creative production (digital, film/video, web, print). A highly collaborative, big-picture thinker, who can conceptualize and execute their work within the larger picture of business objectives. A savvy communicator and presenter, an excellent leader of people and teams, an outstanding account lead and a relationship builder who drives results.

The preferred candidate will have experience with Teams, Co-Pilot, Chatgpt and Workfront or other project management platforms. Experience in digital, account or brand management. Experience with Adobe Tools (Creative Cloud, Experience Cloud or Document Cloud).

Exemption Status

Exempt

Compensation Detail

$113,776.00 - $164,985.60/ year. Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

Schedule Details

8am-5pm M-F, may vary as needed. 100% remote role, the employee must live within the US

Weekend Schedule

As needed

International Assignment

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Laura Percival