Product Manager – Digital/AI

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Role Purpose

The Product Manager – Digital/AI (Senior Specialist) will be responsible for driving the design, development, and delivery of innovative digital and AI-driven products and solutions. This role will collaborate closely with cross-functional teams to define product vision, roadmap, and execution, ensuring alignment with business strategy and customer needs.

Key Responsibilities

• Lead end-to-end product lifecycle management for digital and AI solutions, from ideation to launch and continuous improvement.
• Translate business needs and market trends into product requirements and actionable roadmaps.
• Collaborate with engineering, data science, design, and business stakeholders to deliver AI-enabled products with strong customer impact.
• Define and monitor product success metrics (adoption, customer satisfaction, ROI).
• Conduct market research, competitive analysis, and user feedback sessions to shape product development.
• Ensure compliance with data governance, ethical AI practices, and regulatory requirements.
• Partner with internal stakeholders (e.g., SLT, IT, Operations, Marketing) to ensure alignment and smooth product rollout.
• Champion a customer-centric and data-driven culture within the product team.

Key Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (Master’s preferred).
• Minimum 6–8 years of experience in product management, with at least 3 years in digital or AI/ML product development.
• Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) or digital platforms.
• Proven track record of delivering successful digital/AI products in a fast-paced environment.
• Excellent stakeholder management, communication, and presentation skills.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Experience in agile methodologies, product discovery, and user experience design.

Core Competencies

• Strategic thinking and innovation
• Strong execution and delivery mindset
• Customer-focused decision-making
• Cross-functional collaboration and leadership
• Business acumen with digital/AI domain expertise

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.