Maxio is a PE-backed software business that helps B2B SaaS companies unlock their next stage of growth. We are committed to redefining how CFOs and CEOs run their businesses, raise money, and manage investors. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS companies, including billing, subscription management, revenue, and expense recognition. The platform also provides investor-grade SaaS operating metrics and analytics. Today, Maxio serves more than 2,000 customers and processes more than $13B in revenue for those customers.

Looking to learn and make an impact in a fast-growing, innovative SaaS fintech company?

Maxio is hiring a Marketing Operations Manager to help scale our campaign execution, automation and reporting.

This is a great opportunity to help further build the marketing operations function in a fast-paced startup like environment.

You’ll work within a team that rolls up to the COO, with an ability to make a direct impact on the business with plenty of hands-on experience in a marketing automation platform (Pardot), Salesforce and other RevOps tools (like LeanData, Chili Piper, and SalesLoft).

This role focuses in a few main areas: day-to-day campaign operations execution, lead flow orchestration, top of funnel KPI reporting, ownership of Maxio’s MarTech strategy and day-to-day operations, and marketing automation analysis; ensuring our processes are optimized, leads are being routed accurately, and lead conversion metrics are tracking towards target benchmarks as a result of marketing influence. You’ll work closely with our demand generation, partner marketing, customer marketing, Sales, and BDR teams to map out ideal MOPs processes and to build automation to support their campaign and initiative goals.

Don’t forget reporting - it’ll always be on your mind as you consider how to track the success of our work.

This role will be:

Evangelizing our marketing best practices and stakeholder processes
Reviewing existing forms, lists and nurture programs for accuracy and performance improvements
Building best in class reporting on marketing data like campaign attribution, campaign ROI, lead funnel conversion rates, sales-marketing SLA adherence, and more
Being a vocal advocate for process improvements with a focus on thoughtful change management
Building forms, form handlers, nurture programs, emails and email templates
Building Salesforce reports and dashboards
Building automation to accomplish campaign and initiative goals
Serving as primary Pardot admin, including email compliance and database management
Documenting our MOPs internal processes
Reporting to our Revenue Operations organization

You’ll get the opportunity to work with a passionate and dedicated Revenue Operations Team that is committed to serving up operational excellence and having fun while doing it. You’ll get to collaborate and work cross functionally with Marketing, Sales Ops, Customer Ops and Data Ops.

This role is for you if:

You have a depth of experience working in a MAP (marketing automation platform)
You’re a Salesforce power user
You’re excited about collaborating on marketing processes to drive great marketing outcomes
You’re familiar with multi-touch attribution models and best practices
You’re a top performing individual contributor who is eager to have a direct impact in a fast paced environment
You love data and perform regular analyses to inform your opinions
You love the details just as much as the big picture, and aren’t afraid to ask questions

This is a remote-first role with the expectation that you can travel occasionally to our offices in San Antonio, TX or Atlanta, GA for on-site events.

Our requirements:

2+ years marketing operations experience in the B2B space (SaaS experience preferred)
Hands-on, day-to-day experience in the administration of a major marketing automation platform (Pardot preferred)
Salesforce experience from a marketing user perspective, plus building reports and dashboards
Hands-on experience tracking campaign results
Hands-on experience working with a B2B lead generation process, including lead stages
Experience managing other MarTech tools
Knowledge of campaign management from a process and automation perspective
HTML and CSS basics (when it comes to emails and landing pages)
A special love of flowcharts

Maxio Benefits & Perks

Health, dental, and vision insurance plans
Medical and dependent care flexible spending accounts
Paid monthly mental healthcare access with Headspace
Open PTO - we like to keep this simple...making time for life is important!
13 paid standard holidays each year - Including a company-wide Winter Break
401(k) savings plan with company match!
Macbook Laptop
Paid Parental Leave
A collaborative, entrepreneurial learning environment with a proven playbook

Maxio is committed to providing all team members a truly unique experience with opportunities for professional development and involvement in multiple dimensions of running and growing our business.

_Our commitment to Diversity, Equity, and Inclusion: we are committed to an environment that promotes equality, diversity, and inclusion. It's important to us that you bring your true self to work every day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise

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