Product Manager

About Us

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

The Role

We’re looking for a Product Manager to lead the software powering our validator devices, the technology that enables seamless fare validation across public transit systems. These devices are critical to the rider experience, used on buses, at stations, and by fare inspectors.

You will own a complex ecosystem of device applications, APIs, and SDKs, ensuring our validation solutions are reliable, flexible, and intuitive. Your work will directly impact how riders, transit agencies, and enforcement teams experience public transport every day.

This is a fantastic opportunity to be part of a growing company, using your Product Management skills to create impactful products that improve public transportation experiences for millions of riders worldwide.

Location

This role is available in a remote model to candidates based in Colombia.

The Team

You’ll be part of Masabi’s Product team, collaborating closely with engineering teams, UX designers, other Product Managers, and transit agency partners. Together, you’ll ensure that our validation software solutions are scalable, easy to use, and aligned with industry needs.

While your primary focus will be validator software, there is also potential to work on broader fare validation and operational tools, depending on business priorities and your interests.

Responsibilities

• Own the validator software ecosystem, covering device applications, APIs, and SDKs used in fare validation.
• Define the roadmap and product strategy, balancing transit agency needs, technical constraints, and innovation.
• Collaborate cross-functionally with engineering, design, product, and transit partners to shape product direction and define priorities.
• Write clear product requirements to deliver scalable, maintainable, and user-friendly solutions.
• Manage the full product lifecycle from discovery and prioritization through to launch and continuous improvement.
• Stay informed about industry trends, evolving standards, and emerging technologies to maintain a best-in-class product.
• Ensure our validator software evolves with changing transit needs and technological advancements.
• Advocate for the rider experience while balancing the needs of transit agencies and operational teams.

About You

• Passionate about solving complex, real-world problems through thoughtful software design.
• Strong technical background - either from software engineering experience or as a technical product manager.
• Experience working with embedded software, SDKs, APIs, or hardware-integrated products, ideally in mobility, transit, or related industries.
• Skilled at balancing user needs, technical complexity, and business goals to make data-driven product decisions.
• Comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
• Proven ability to take products from concept to launch, collaborating closely with engineering and customers.
• Excellent communicator in English, with the ability to translate complex technical concepts into clear, actionable plans.
• A team player who brings curiosity, empathy, and a problem-solving mindset to their work.

Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.

We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage. Together, we simplify journeys, remove barriers, and improve daily life for millions.

Why Join Masabi?

• Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
• Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
• Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.

We’re already powering journeys - are you ready to join us?