Software Development Engineer III, Telemetry

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.

What We Do

It is an exciting time to join Mapbox as we build a brand-new Telemetry team from the ground up to power the next generation of navigation, maps, and search products at a global scale. This newly formed team will design, develop, and operate mission-critical services and high-throughput streaming data pipelines that process petabytes of device information and geospatial data. These systems will provide company-wide observability, performance metrics, and actionable insights that directly inform how we can improve all our foundational Mapbox products such as Navigation SDK, Maps SDK, and data products such as Traffic, Movement, Boundaries, and Roads. This Telemetry team will sit at the core of Mapbox’s strategic initiatives across consumer, automotive, and logistics use cases, directly shaping how millions of people and businesses move through the world.

As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.

What You'll Do

We are seeking a highly innovative and driven Software Development Engineer III who will partner with Engineering Leaders across the company to develop and execute the vision of our new Telemetry team. This team and initiative will have company-wide scope and impact requiring strong collaboration, communication, and execution skills.

In This Role, You Can Expect To

• Collaborate with your team to identify and scope out well-defined tasks.
• Execute on the scope and be accountable for delivering on time with quality.
• Design systems and make decisions that will keep pace with the rapid growth of Mapbox’s customer base.
• Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services.
• Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity.
• Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
• Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.

What We Believe Are Important Traits For This Role

• 8+ years of experience building scalable high volume low latency backend services
• 3+ years of experience building pipelines (streaming) capable of handling petabytes worth of data
• Eagerness to learn and become proficient with many different test stacks and languages – Python, NodeJS, TypeScript, Rust, C++, and AWS (CDK, ECS, Fargate, Step Functions, Lambda, S3, etc.)
• Knowledge and experience handling global data security standards
• Familiarity with code versioning tools, such as GitHub
• Ability to engage, learn and contribute quickly to the initiatives
• Able to perform independently all the development tasks, based on designs and specs.
• Self-starter who is communication and outcomes-oriented
• An empirical analytical approach. You develop strong hypotheses, conduct spikes, and clearly communicate your findings
• A desire to share your expertise through documentation, mentorship, pairing and both written and verbal discussion
• A desire to work with individuals with diverse backgrounds, perspectives, and experiences
• High quality mindset -- write unit tests, proactively remedy defects and follow through to production

Employment Type: Full-time

Weekly Hours: 40 hours per week - 1 week on call every 5 weeks

Location/Hybrid Policy: Fully remote

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

How we support you

• Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
• Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
• Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
• Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
• Balance & Brainpower: Mental health support for you and your dependents.
• Rest & Recharge: Paid time away, company holidays, and generous absence policies.
• Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.

_We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

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