Senior Program Manager

Job Description

Senior Program Manager

Majesco is a remote-first workplace; however, this position requires the successful candidate to be within commuting distance of our Morristown, New Jersey headquarters.

Job Overview

• The candidate must be an experienced, client-facing Program leader who has successfully and simultaneously managed multiple complex software projects and programs.
• The individual will have a strong understanding of the Property & Casualty Insurance domain across various Lines of Business, and will play a highly visible, client facing and consultative role.
• As the business liaison between the client and technical team, this role provides support throughout the project development life cycle.
• Experience managing large, complex software engagements in the Property & Casualty and/or Life, Annuity and Health Insurance domain space across various Lines of Business is a must (Personal and/or Commercial Lines).
• This candidate must based in Northwestern part of Pennsylvania or Northeastern part of Ohio, and must be willing to travel to 2-3 different client locations each month for multiple days within this geographic area.

Key Role And Responsibilities

• Responsible for a portfolio of delivery programs and projects
• Responsible for project financials/deviations using NetSuite, profitability, project resources, timelines and quality of all deliverables and project outcomes.
• Provides clear and consistent messages which are delivered to the project team and clients.
• Work closely with technical teams and act as a liaison between the technical teams and the client
• Coordinates program team resources and make assignments based on skill, capacity, and priority
• Provides timely and accurate status updates (both internally and to the Client).
• Responsible for adherence to Majesco delivery implementation Playbook process requirements; outlines plan and monitors status, as required.
• Provides oversight, ongoing coaching and feedback to the program/project resources, timelines and quality of all deliverables and program/project outcomes
• Resolves issues and risks as needed and displays clear and transparent communication with Majesco executives or Clients
• Responsible for driving consistency and repeatable program/project delivery processes and procedures
• Drives project estimates and creates Statements of Work (SOW’s)
• Provides thought leadership and strategic direction
• Manages status to Executive Sponsor / Steering Committee; leads Client Steering Committee meetings

All About You

• Minimum 17+ years of experience with 8+ years in Project Management and 8+ years in Property & Casualty Insurance experience across various Lines of Business (Commercial and or Personal Lines).
• Extensive experience delivering package or Software-As-A-Service (SAAS) solutions in an Agile environment is a MUST.
• Strong leadership skills.
• Ability to create and maintain project schedules, budgets, and resource maps.
• Ability to apply project control activities such as change, risk and issue management to ensure an on time/on budget delivery.
• Excellent verbal and written communication skills, appropriate to the audience.
• Ability to take the initiative and solve problems as they arise.
• Excellent organizational and problem-solving skills.
• Ability to produce quality work within an aggressive schedule.
• Ability to build and maintain strong client relationships.
• Experience with NetSuite, Jira and experience managing 3 rd party vendors and contractors is a plus.
• Bachelor’s degree or global equivalent required; CPCU, PMP and/or Scrum Master certification is a plus.

What Majesco Offers:

Majesco is committed to equal pay and transparency. The annual base salary range for this position is $140,000 to $160,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

At Majesco, we offer a comprehensive employee benefits package with most coverage starting Day One. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA, short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days and 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.

About Us

Majesco is a leading insurance solutions and services provider.

Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal. Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale.

_Majesco is an inclusive equal opportunity employer and complies with federal, state and local laws regarding equal employment opportunity. Qualified applicants are considered without regard to race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity or expression, citizenship status, military status, genetic information, or any other basis protected by federal, state and/or local employment laws.

_If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodation@majesco.com and identify the type of accommodation or assistance you are requesting and your contact information. Do not include any medical or health information in this email. This email alias is not for the general submission of application materials and any application materials submitted through this alias will not be considered. In addition, Majesco will not provide a response to inquiries made to reasonableaccommodation@majesco.com that are not related to accessibility of the online application system by persons with disabilities.