Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are seeking a Senior Lead Marketing Program Manager to manage high-impact marketing initiatives and optimize brand, digital, and creative operations. This role requires a strategic thinker with deep expertise in marketing execution, creative workflow optimization, and operational efficiency at scale. You will be responsible for eliminating roadblocks, reducing time-to-market delays, increasing throughput, and optimizing resource utilization across global marketing, brand, digital, and creative teams. You’ll also drive enterprise-level marketing programs, ensuring seamless collaboration across departments, delivering high-quality, business-impacting programs on time, and continuously improving operational and production processes. In this role you will need independent decision-making, strategic foresight, and the ability to solve new challenges in a fast-paced, global environment.

Work Location

This position has been designated as fully remote in the U.S.

The Main Responsibilities

Manage and optimize complex, enterprise-level marketing programs that drive revenue growth, enhance brand positioning, and accelerate time-to-market by driving operational efficiency and continuous improvements that deliver measurable business impact.
Develop and implement scalable systems that improve the speed, efficiency, and quality of marketing, brand, digital, and creative outputs.
Manage the implementation and optimization of martech and creative technology platforms, automation, and AI-driven solutions to enhance operational efficiency and creative effectiveness.
Critically analyze the business environment and proactively manage competing priorities across teams, ensuring clarity, accountability, and streamlined execution.
Act as the central point of planning, communication, and coordination between leadership and stakeholders, including growth marketing, brand, digital, creative, and marketing operations teams.
Utilize strategic thinking skills to proactively identify and remove roadblocks that hinder marketing and creative teams from delivering their best work.
Make autonomous, data-driven decisions that enhance marketing execution and creative output.
Analyze performance metrics and analytics to refine processes, reduce inefficiencies, and improve turnaround times, maximize throughput, and optimize creative productivity.
Contribute to a culture of continuous improvement by continuously evaluating and enhancing operational models to scale creative production and marketing impact.

What We Look For In a Candidate

7+ years of experience in marketing project management, creative operations, or related strategic operations roles within a Fortune 500 or enterprise-scale environment.
Proven experience optimizing creative workflows to increase efficiency, reduce time-to-market delays, and eliminate roadblocks.
Strong expertise in resource planning, throughput optimization, and performance tracking.
Experience managing high-volume marketing, brand, digital, and creative programs across multiple business units and global teams.
Proficiency in martech and creative technology platforms, workflow automation tools, and AI-driven marketing solutions.
Exceptional problem-solving and decision-making skills, with the ability to think critically and adapt quickly to make an impact on the business.
Ability to operate in a high-stakes, fast-moving environment, managing complexity with precision and efficiency.
Hands-on experience with Workfront and Jira preferred.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:Benefits

Bonus Structure

What To Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 337687

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

05/02/2025