Partner Marketing Manager

What You’ll Do:

• Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one-pagers, battle cards, demo narratives, and tech integration enablement (internal and external).
• Develop Claude skills and templates that scale how Partner Managers and partners create assets, respond to merchant questions, and stay current on Loop's product.
• Keep Loop top of mind through consistent, thoughtful touchpoints at scale: newsletters, product updates, and partner-facing communications that help maximize Loop’s value for their clients, drive referrals, and partner engagement.
• Translate Loop's product roadmap and launches into partner-ready education. Show partners where Loop is headed so they can bring that story to their merchants.
• Prioritizing, sourcing, and writing mutual customer case studies that focus on data to demonstrate the value of Loop + partners.
• Triage and turn around ad-hoc partner marketing requests from Partner Managers and partners themselves with speed and quality.
• Support planning and execution of partner-focused events, including Loop's annual Partner Summit, partner dinners, and relationship-building moments.

What Success Looks Like:

• Partner Managers and partners have the materials they need, when they need them, with minimal lift.
• Measurable lift in partner engagement with Loop content and education resources (and corresponding lift in pipeline).
• Partners feel like we’re building with and for them, and that they have a voice in product feedback.
• The Partnerships team continues to achieve and exceed their revenue targets, with enablement as a clear contributor.

What We're Looking For:

• 3+ years of experience in marketing, experience with partner marketing or enablement is a plus. Experience with a SaaS company or agency with ecommerce clients in the Shopify ecosystem is a plus.
• You default to action, and don’t let perfection stop you from shipping quickly (while holding yourself and others to a high standard).
• Strong project management skills and the ability to juggle multiple stakeholders and ad-hoc requests without dropping the ball.
• A natural curiosity with AI and other new technologies. You've experimented with tools for workflow automation, content acceleration, and skill-building (bonus points if you've built a Claude skill before).
• A maker's instinct. You love turning complex product information into clean, consumable assets that other people can actually use.
• A storyteller who's fluent in data. You get excited about bringing technical product stories to life, and you reach for data to show impact: what shipped, what landed, and what changed because of it.
• Strong alignment with Loop's core values: own the outcome, make merchants successful, courage over comfort, and be a human first.
• Excellent written and verbal communication skills.

Tools You Will Use:

• Claude and other AI tools for content acceleration and skill development.
• Figma or Canva for co-branded assets and partner enablement materials.
• Euler for partner education and enablement.
• Crossbeam or Clay for data enrichment.
• HubSpot for lifecycle communications.
• Gong for voice-of-partner and merchant insights.
• Salesforce, Hex or similar for analysis and dashboards.
• Notion or Google docs for documentation, project management, and strategic communication.

$90,000 - $110,000 a year

Loop Story

Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.

We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.

Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.

Learn more about us here: https://loopreturns.com/careers .

You can review our privacy notice here .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.