We’re seeking a Marketing Manager with 5+ years of B2B marketing experience (preferably 2+ in the contact center or BPO industry) to help execute and scale integrated marketing programs that generate demand, support revenue growth, and elevate the Liveops brand.

The Purpose of Your Role

The Marketing Manager role exists to drive demand generation, support revenue growth, and enhance the Liveops brand by executing and scaling integrated B2B marketing programs. Working closely with management and cross-functional teams, this position ensures the effective delivery of multi-channel campaigns, event management, and sales enablement initiatives, while maintaining brand consistency and optimizing marketing performance to achieve business objectives in the contact center and BPO industry.

The Qualifications We’re Looking For

Bachelor’s Degree in Marketing, Business, Communications, related field or equivalent years' work experience required
5+ years of B2B marketing experience required; 2+ years in the contact center, BPO, or customer experience industry preferred
2+ years managing employees within various marketing roles (Copywriter, Social Media Specialist, Graphic Designer, etc.) preferred for future growth.
Hands-on experience managing outsourced vendors and agencies
Proven ability to lead marketing logistics for events and speak confidently with senior-level decision-makers
Deep familiarity with ABM strategies and execution
Experience using tools like HubSpot, 6sense, Salesloft, ZoomInfo, LinkedIn Campaign Manager, Google Ads, Sprout Social, SemRush, Wordpress, and GA4
Strong project management skills with the ability to juggle multiple priorities under tight timelines
Excellent writing and communication skills—able to create, review, and refine content with precision
Comfortable in a fast-paced, entrepreneurial environment with a high level of autonomy

The Competencies You Bring

*Business Acumen *External Strategic Awareness *Leadership *Individual Impact and Influence

The Value You Deliver

Campaigns & Demand Generation

Plan and execute multi-channel campaigns targeting prospects, partners, and clients
Help manage lead generation efforts in collaboration with sales and rev ops, including email nurturing, paid media, and landing page performance
Support ABM programs by creating targeted content, segmenting audiences, and aligning with sales outreach
Partner with external agencies and vendors to scale campaign delivery, optimize spend, and track ROI
Support channel partner marketing efforts by managing co-branded campaigns, coordinating deliverables with partner teams, and ensuring alignment with joint go-to-market strategies.

Events & Tradeshows

Own end-to-end event logistics for tradeshows, including booth management, collateral, swag, shipping, and lead capture
Attend events and confidently engage VP+ decision-makers, representing the brand professionally and strategically
Support post-event follow-up plans, including lead routing and nurture

Sales & Brand Enablement

Help manage sales content including pitch decks, email templates, one-pagers, and case studies
Be the “brand steward” across the organization—ensuring all content, internal or external, reflects our visual identity and voice
Collaborate with cross-functional teams (sales, product, client services) to develop marketing that supports business goals

Internal & Cross-Functional Support

Support internal communications and initiatives that reinforce culture, awareness, and performance
Work closely with the RevOps team to ensure data integrity, campaign tracking, and sales alignment

Essential Job Functions

Essential functions are the fundamental, crucial job duties that an employee must be able to perform, with or without reasonable accommodation.

Ability to sit or stand at a desk for extended periods of time while working on a computer.
Available for virtual meetings in a non-distracted environment.
Ability to work independently and meet deadlines.
Plan and execute multi-channel marketing campaigns to generate leads and support revenue growth.
Manage end-to-end logistics for events and tradeshows, ensuring effective brand representation and lead capture.
Collaborate with sales and cross-functional teams to develop and maintain sales enablement materials and uphold brand standards.
Up to 10% travel required per year.

About Liveops:

Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we’ve paired cutting-edge technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability—helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients—delivering personalized experiences that earn trust and drive lasting impact. It’s not outsourcing, it’s outsmarting. To learn more, visit www.liveops.com.

Eligibility Requirements

Eligible States for Employment; Alabama, Arizona, Florida, Georgia, Idaho, Indiana, Kansas, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future.

Equal Opportunity Employer