The Limbach Group currently consists of over 30 individual laboratories. The medically managed individual laboratories have established themselves as a leading group of companies through competent medical advice, highly specialized diagnostics, a comprehensive range of services and a broad spectrum of services.

The laboratories are a reliable partner for doctors in private practice, hospitals and other medical facilities.

Heidelberg | non-medical work | marketing | full-time | permanent

Tasks

We are looking for a dedicated System Engineer (m/f/d) to take responsibility for our CRM landscape and at the same time drive the further development of our BI ecosystem. In this hybrid role, you will not only be the central point of contact for our CRM system, but also actively shape the future of our data infrastructure. If you have a passion for optimizing systems, analyzing data and collaborating with different departments, then this is the perfect challenge for you.

Management, configuration and strategic development of our CRM system
Design and implementation of new interfaces to other systems (e.g. ERP, marketing automation)
Optimization of CRM usage by sales and other departments to increase efficiency and data quality
Conducting training and creating instructions for our employees at various locations
Contact person for all questions and concerns relating to the CRM system
Driving and testing further developments and innovations within the BI ecosystem
Performing system analyses and specifying requirements to optimize the system architecture
Professional and technical design of new functions and processes
Communication and coordination with internal and external stakeholders in interdisciplinary projects
Creation of specifications, documentation and presentation of development results
Prospective assumption of the product owner role for (partial) projects in the IT and BI environment

Profile

Completed studies in the field of (business) informatics, business administration or a comparable qualification
Several years of professional experience in the management and further development of CRM systems (e.g. Salesforce, Microsoft Dynamics or similar)
Experience in business intelligence and working with BI tools
Knowledge in the definition of interface requirements and system design
Strong analytical and conceptual skills
Strong communication skills and enjoy working with different departments
Independent, structured and proactive way of working
Experience in providing training and support is a plus
Very good German and good English skills

Opportunity

A responsible role with great creative freedom and direct customer access
The opportunity to help shape a strategically relevant topic from the ground up
Interdisciplinary collaboration with innovative teams from marketing, medicine, sales and IT
Creative freedom, personal responsibility and prospects for further development through our Limbach Academy
Work with purpose - in a company that is actively shaping medical care in Germany
An open-ended employment contract is a matter of course for us
Flexible working hours with the option of mobile working
A modern, well-equipped and attractively designed workplace is part of the working environment
The company has its own canteen and free drinks are available in-house
Additional benefits such as a job ticket, company bike leasing and a company pension scheme with employer subsidy
Regular company events and team events (e.g. table football tournaments, summer barbecues, movie nights, Christmas parties, etc.) create a pleasant team atmosphere