Senior UX Designer (E-Commerce)

Senior UX Designer (E-Commerce) – Remote (Select U.S. States)

Location: Remote – must be based in NC, NY, CT, NH, FL, or CA

Compensation: $115K–$120K base (flexible for highly qualified candidates)

Overview

We are seeking a Senior UX Designer to lead the design and transformation of modern e-commerce experiences across web and mobile platforms. This role is critical in shaping intuitive, high-converting digital journeys—from product discovery through checkout and post-purchase engagement.

You will partner closely with cross-functional teams including product, engineering, and marketing to deliver seamless, customer-centric designs that directly impact engagement, conversion, and revenue outcomes.

Key Responsibilities

End-to-End UX Design

• Design intuitive, scalable e-commerce experiences across web and mobile
• Own the full UX lifecycle including research, wireframes, prototypes, and final UI
• Improve key touchpoints such as product pages, shopping flows, and checkout experiences

E-Commerce Optimization

• Apply UX best practices to drive conversion, retention, and average order value
• Design solutions for upselling, cross-selling, and personalized recommendations
• Continuously refine experiences using iterative design and user feedback

User Research & Testing

• Conduct user interviews, usability testing, and A/B testing
• Leverage analytics and behavioral data (heatmaps, session tracking) to inform decisions
• Identify friction points and propose data-driven design improvements

Design Systems & Scalability

• Build and maintain scalable design systems and reusable UI components
• Ensure consistency across merchandising, promotions, and seasonal campaigns

Cross-Functional Collaboration

• Partner with product, engineering, and business stakeholders to align on KPIs and goals
• Present design concepts and articulate decisions tied to business outcomes

Performance & Accessibility

• Monitor key metrics such as conversion rate, cart abandonment, and engagement
• Ensure designs meet accessibility standards (WCAG/ADA) and responsiveness requirements

Required Qualifications

• 5+ years of UX/UI or Product Design experience
• Proven experience designing e-commerce or retail digital products
• Strong portfolio demonstrating end-to-end UX process with measurable outcomes
• Hands-on experience with:
• User research and usability testing
• Conversion optimization and digital merchandising
• Responsive and accessible design principles
• Proficiency with tools such as Figma, Sketch, or Adobe XD
• Strong communication and stakeholder collaboration skills

✅ Required Experience:

• Shopify and/or modern e-commerce platform experience (MANDATORY)
• (Candidates without recent e-commerce platform experience will not be considered)

Preferred Qualifications

• Experience designing for mobile-first and responsive web applications
• Background in retail, direct-to-consumer, or high-volume e-commerce environments
• Familiarity with platforms such as:
• Shopify
• Salesforce Commerce Cloud
• Magento
• Understanding of HTML/CSS or front-end constraints (nice-to-have)
• Experience working in agile/product development environments

What Success Looks Like

• Delivery of intuitive, high-performing user experiences that improve conversion metrics
• Strong collaboration across product, engineering, and marketing teams
• Data-driven design decisions that lead to measurable business impact

Additional Notes (Recruiter Use – Optional to Include/Exclude)

• Strong preference for recent, hands-on Shopify/e-commerce experience
• Client is open to compensation flexibility for top-tier talent with proven impact
• Fully remote within approved states; standard business hours expected

Why This Role

This is an opportunity to influence and scale digital commerce experiences at a strategic level—combining user-centered design with measurable business impact.

“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,

EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type

of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by

law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”

“Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance”