Marketing Operations Specialist

Remote position!

Candidates must already live in the United States.

*** Applicants must be a United States Citizen or Green Card holder ***

No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time.

About Lexipol

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep the first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

The Work

Lexipol is seeking a Marketing Operations Specialist to help drive operational excellence across our Marketing team. This role is critical in enabling marketing to scale by establishing systems, processes, and workflows that streamline how we intake, plan, track, and report on initiatives. While this position formally reports to the Senior Manager of Marketing Operations, you will work closely with the CMO and other senior marketing leaders on high-priority initiatives.

We’re looking for someone who is highly organized, self-directed, and passionate about driving efficiencies. If you thrive in a fast-paced environment, enjoy building structure from ambiguity, and are energized by cross-functional collaboration, we’d love to hear from you.

This is done through working in these areas of focus:

Key Responsibilities

Marketing Project & Workflow Management (50%)

• Design and operationalize a centralized project intake process and workflow templates for frequent project types
• Administer and continuously improve our workflow management system (Wrike experience preferred)
• Drive project scoping, resource allocation, and capacity planning in partnership with team leads
• Facilitate project kickoffs, status updates, and retrospectives for strategic initiatives

Process Optimization (35%)

• Identify and implement opportunities to streamline repeatable work and reduce friction in day-to-day execution
• Develop and maintain documentation, templates, and operational standards across the marketing team
• Train the marketing team on standardized processes and templates
• Collaborate with the Senior Manager Marketing Operations to align tooling and processes with broader marketing tech strategy

Reporting & Communications (15%)

• Maintain visibility into project status across marketing and communicate progress to senior leadership
• Develop reporting cadences and dashboards that highlight resourcing, timelines, bottlenecks, and outcomes
• Support the CMO in quarterly planning, leadership updates, and presentation preparation

Required Qualifications: To be considered for this role, you will have this experience:

• 3–5 years’ experience in program/project management or marketing operations
• Hands-on experience with CRM and Marketing Automation Platforms (SalesForce and Pardot preferred)
• Expertise with project/workflow management tools (Wrike, Asana, Monday.com, etc. Wrike preferred)
• Exceptional communication, organizational, and problem-solving skills
• Comfortable managing multiple projects with competing priorities
• Strong stakeholder engagement experience, both internally and externally

Preferred Qualifications:

• PMP or Agile/Scrum certification
• Experience in SaaS or B2B marketing teams
• Familiarity with data tools (Looker, Power BI)

Target Outcomes/ Target Results

• Reduction in average campaign launch timeline
• Reduction in intake-to-kickoff SLAs
• Adoption of centralized intake process and workflow management system
• Creation and team adoption of a Marketing knowledge base for SOPs and best practices
• 100% on-time reporting for the CMO and leadership team on project status, blockers and resource allocation

Employee Value Proposition

• Work closely with the CMO and other senior leaders on high-priority initiatives
• Enjoy the benefits of an established, resourced Marketing function with the opportunity to build something from scratch
• Opportunity to have an immediate and sustained impact on business performance and our mission
• Work for a category-defining brand with very high awareness, reputation, and engagement with our target audience
• Leverage operations expertise across other functions to support growth, development and best practice
• The chance to directly support initiatives that make a difference in our communities and help keep first responders safe and well

The Environment

• We have a talented, passionate Marketing team eager to optimize and grow our impact. We are collaborative and mission-driven, focused on innovation and impact
• Lexipol values marketing as a strategic growth driver, providing the opportunity to develop and drive strategies that deliver results
• We are a fully remote team that takes work seriously but not ourselves. We emphasize intentional relationship-building and collaboration to maintain a strong, connected team

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.

Compensation And Benefits

Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

The base salary compensation range starts at $80,000 plus an annual performance-based bonus.

About Lexipol

Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com.

Lexipol Is an Equal Opportunity Employer (EOE)

Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.