Lead - UI UX Designer

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

UX Leadership

• Define and drive the UX vision, strategy, and roadmap for digital HVAC products and interfaces in collaboration with business units.
• Lead UX/UI design for B2B and B2C websites, ensuring intuitive navigation, responsive design and conversion optimization.
• Collaborate with product management, R&D, marketing, and development teams to deliver seamless digital experiences aligned with business goals.
• Communicate design rationale and user insights effectively to senior leadership.
• Drive continuous improvement through user feedback, analytics, and A/B testing.

Design System & Governance

• Maintain and evolve the design system to ensure consistency across digital platforms.
• Establish design standards and best practices for scalable web experiences.

Research & Insights

• Conduct and guide UX research to understand user needs and behaviors across digital touchpoints.
• Translate insights into actionable design strategies that enhance usability and engagement.

Cross-functional Collaboration

• Partner with stakeholders across marketing, engineering, and product to align design strategy with business objectives .
• Facilitate design reviews and workshops to foster shared understanding and innovation.

Strategic Impact

• Advocate for user-centered design and communicate design value to leadership.
• Influence product roadmaps and contribute to long-term experience strategy

IoT/Controls experiences UX (Secondary Focus)

• Support UI/UX design for smart thermostats and other IoT/Controls experiences, ensuring intuitive interaction and visual consistency.
• Collaborate with hardware, industrial design, mobile app and embedded software teams to align digital and physical experiences .

Qualifications

Education: Bachelor’s or Master’s degree in User Experience Design, Interaction Design, Human-Computer Interaction, or Digital Product Design. Additional certification in Design Thinking is an added advantage. Experience:

• 12+ years of experience in UX/UI design, with a strong portfolio of web and digital product work.
• Experience in B2B and B2C digital marketing environments.
• Understanding of analytics platforms and conversion optimization techniques.
• Experience designing connected products, IoT interfaces, or industrial systems will be an added advantage
• Experience with HVAC, building automation, or similar domains preferred
• Proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping platforms.
• Experience in mobile app UI/UX design with responsive design, accessibility standards, and performance optimization.
• Familiarity with front-end development concepts (HTML, CSS, React, Swift UI, etc.) to ensure design feasibility.
• Strong communication and leadership skills.

Online Portfolio demonstrating design and UI/UX work