LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.

We have an immediate contract position with our direct client. If you are interested and available, please respond with your resume ASAP and suggest a good time to call you.

Title: Marketing Manager - Digital III

Actual title: Associate Product Marketing Manager, Trailblazer Marketing

Contract duration : 5 months (with possibility of extension or going permanent)

Location of Role: US – REMOTE

Pay Rate : $57-$59/hr on W2

Job Description:

Are you an all-star team member who prefers working (and playing) in a hyper-collaborative environment? Do you thrive in a fast-paced environment and love working cross-functionally? If so, then we want to talk to you! We’re looking for an innovative and creative marketer to join our team who possess strong interpersonal skills to be able to quickly build rapport with executives, customers, internal peers, product and industry teams, and anyone within the company. You will be a connector between our Trailblazers (customers) and our internal stakeholders, bringing the voice of the customer.

You have experience within the marketing technology space and you can develop strong relationships and influence change. You're able to effectively prioritize and execute tasks in a high-pressure environment and you have an entrepreneurial mindset and passion for community and outreach. You've developed and scaled programs and you have great analytical and problem-solving skills.

Responsibilities

Develop the overarching program and events community strategy and roadmap for how and when we engage with Trailblazer Marketing Customers
Support customers by helping drive community engagement by conceptualizing and executing on events (AMAs, meet & greets, virtual user meetups, etc.)
Support the creation and distribution of business communications to managed communities
Understand the social channels and community channels where client can meet top talent and strong network with social influencers.
Analyze trends and sentiments among the community and make recommendations for improvement.
Identify new programs and opportunities to amplify the impact of customer. Lead and coordinate major programs that may include multiple departments and goals.
Oversee the tracking, measurement, and reporting of the Community program initiatives
Provide community feedback to management and stakeholders
Build and maintain strong relationships with internal stakeholders on Product, Marketing, Customer Support Group, Social Media team
Engage proactively with customers on social media both in and outside of a brand’s community to connect on a 1:1 level and listen for signals
Quickly respond to direct requests from customers —including responses to email or Slack requests within a day.
Drive community growth

Your Mission Is To:

Create real and trusted connections with customers. You will build relationships that aren't based on asking for favors, but on truly getting to know customers, engaging in a mutually beneficial relationship with them to help them achieve their unique needs in addition to ours.
Manage the business of Trailblazer Marketing—includes understanding exactly what your stakeholders need, and finding a way to get it done on time, on budget, to exceed expectations.
Understand and have awareness of all the customer events, quickly flagging any gaps that might exist.
Effectively communicate your current workload and areas of focus to your manager.

Skills Needed:

1-4 years of relevant work experience, including customer-facing experience.
Demonstrated ability to deliver positive customer experiences.
Proven experience effectively working with teams across multiple departments, time zones, and functions.
Extreme attention to detail.
Demonstrated ability to present to leadership and overall strong presentation building skills.
Demonstrated ability to build consensus across diverse teams.
Dynamic, confident personality that thrives on a winning team.
Shining track record of success in a fast-paced, sometimes frenetic environment.
Can-do, positive, inspiring attitude.
Outside the box, innovative and creative thinker.

An overview of a day for this role :

Support overall day-to-day operations of Marketing Champions community development, community advocacy and promotion.
Maintains program logistics to ensure ongoing quality activity and engagement strategies of Marketing Champion program members.
Marketing Champion Activity/Contributions
Overall responsibility for periodic community check-ups and custom action items on how to improve(members, retention, activity/engagement, etc)
Activity/Contributions Dashboard
Marketing Champion Application Process
Point of contact and responsible for quality, completeness, compliance, timeliness of Marketing Champion application process which includes 400+ applications for 2023.
Marketing Champions Application Process
Marketing Champions Application Dashboard
Supports in the promotion of company events within internal program channels
PMM/Social/Content Collaboration
Provides guidance to the community to encourage cross-collaboration with internal teams
Shares insight and regular updates about the community with the org and vice-versa through Slack and other internal channels.
Proactively reach out to client Community Group Leaders for any needed support
Leads the CGL Certification Voucher program which gives additional incentives for CGL’s to use at their community events.
Provides support in Graphic Design/Video Editing