Pay rate: $56.54/hr
Location: Hybrid if LA based – Open to remote (100%)
The CRM Specialist & Engineer will build and oversee ongoing and custom projects created in Salesforce Marketing Cloud, Snowflake, and other tools to drive revenue and increase subscriber engagement.
Daily Responsibilities:
Responsibilities – % of time:
- Email build and execution – 60%
- SFMC backend technical projects – 30%
- Miscellaneous projects – 10%
Responsibilities Listed:
- Maintaining email calendar of CRM sends.
- Process subscriber data to ensure email compliances.
- Analyzing email statistics post-send.
- Help QA with CRM sends.
- Finding new opportunities and strategies to help enhance email engagements through AB testing.
Technology requirements:
- Proficiency with Salesforce Marketing Cloud, Braze, or similar CRM platforms.
- Strong understanding of HTML, CSS, Javascript, SSJS, Ampscript, and SQL.
- Ability to analyze data and synthesize findings in utilizing tools like Excel or Tableau.
- Familiarity with Photoshop, Illustrator, and DreamWeaver.
Years experience:
- 3-5 years of experience in email and mobile marketing or closely related fields
Required background/ Skillsets:
- Demonstrated knowledge of good subscriber data management
- Understanding of international privacy regulations (GDPR, CCPA, etc.) and how they impact CRM program strategy
- Ability to manage multiple projects simultaneously in a deadline-driven environment
- Experience building customer journeys and knowledge of how to leverage lifecycle marketing principals to maximize CRM program ROI
Must Have Skills / Requirements
Proficiency in Salesforce Marketing Cloud
- Years of Experience (3-5+); Email studio, automation, and reports.
Well versed in HTML
- Years of Experience (3-5+); Usage of Photoshop and DreamWeaver.
Usage of Microsoft Applications
- Years of Experience (1-3+); MO365 applications.
Nice to Have Skills / Preferred Requirements
- Demonstrated experience driving key business KPIs through innovative approaches to project strategy and execution
- Experience with data analysis in Python or R a strong plus
- Experience in performance or direct response marketing, ideally within a large consumer-focused brand
- Interest in movies, games, and comics is a plus
- Bachelor’s Degree with Major or Minor in Marketing, Business, or related fields is preferred
- Certifications in SFMC is a plus
- Able to work PST or MST time.