Senior Product Designer - Disputes

For our client, we are seeking a Senior Product Designer - Disputes to join the team of a leader in the Finance & Insurance space. This role will support financial strategy, forecasting, and performance management initiatives that strengthen business visibility and decision-making. You will partner with executive leadership and cross-functional stakeholders to improve planning processes, financial discipline, controls, and resource allocation. The position offers the opportunity to influence enterprise performance and scalable financial operations within a regulated financial services environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $157,400 – $196,700 annually

Responsibilities

• Design end-to-end dispute experiences across various banking domains
• Transform complexities into intuitive and trustworthy user experiences
• Design workflows that enable efficient decision-making for investigators
• Create experiences that enhance customer trust during financial disputes
• Collaborate with cross-functional teams to shape product strategy
• Base decisions on research and customer insights while driving design quality

Qualifications

• 4+ years of product design experience with full project ownership
• Experience designing workflows and service experiences across multiple touchpoints
• Strong systems thinking skills to understand broader product impacts
• Exceptional interaction and visual design abilities, showcased in a portfolio
• Deep curiosity to understand underlying problems and not just execute tasks
• Experience with customer-facing and internal tooling design
• Ability to balance customer needs and operational realities

Benefits

• Equity options as part of compensation package
• Comprehensive benefits package
• Highly competitive salary ranges
• Opportunities for professional development in a collaborative environment

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.