Volunteer Creative HR/Marketing Design Support | KEMP Hospice

KEMP Hospice supports people in the Wyre Forest facing life-limiting illness and bereavement. Join us as a design volunteer to help improve how we communicate with our staff and volunteers — enhancing care through better connection and clarity.

What difference will you make?

This is a behind-the-scenes role with a high impact. Your work will shape how we communicate with our staff and volunteers — improving clarity, consistency, and connection across everything from handbooks to training materials. By helping us create visual, accessible, and engaging internal resources, you’ll directly support the experience of everyone who works or volunteers at KEMP Hospice. And when our people feel informed, supported, and connected, they’re better able to deliver the exceptional care we’re known for. Your contribution will help strengthen our culture, improve the day-to-day experience for our teams, and ultimately enhance the care we provide to people across the Wyre Forest affected by life-limiting illness, bereavement, and loss.

What are we looking for?

We’re looking for a creative and experienced volunteer to support the design and delivery of internal communication materials at KEMP Hospice. You’ll be confident working independently to interpret briefs, apply brand guidelines, and produce visual content that is clear, engaging, and people-focused. Essential skills and experience Strong working knowledge of design tools such as Canva, PowerPoint, and Affinity (or similar platforms) Experience creating materials such as handbooks, infographics, posters, or presentations Ability to work within brand guidelines while bringing fresh, creative ideas Understanding of accessible and inclusive design for internal audiences Strong layout and formatting skills, with attention to clarity, consistency, and visual appeal You will also need Confidence working with written content and translating it into visual formats The ability to manage your time, meet deadlines, and work independently A collaborative approach — you’ll be working with our People Team and Fundraising & Communications Team A people-focused mindset, with an appreciation of how internal communication supports staff and volunteer experience

What will you be doing?

We’re looking for a creative volunteer to support the People Team and Fundraising & Communications Team at KEMP Hospice with a unique internal design project — one that will enhance the experience of our staff and volunteers and help us communicate with clarity, warmth, and consistency. You’ll work closely with our Head of People and receive day-to-day guidance from our Marketing & Communications Officer. Together, you’ll help turn written content into beautifully designed and engaging resources that reflect our culture and values. The core deliverables include Helping to update and visually rework our Employee/Volunteer Culture Books, which act as key reference points for our teams throughout their journey at KEMP Designing an Employee Charter/Promise — a clear, values-led statement of what it means to work here Adding branding, structure, and polish to a range of internal materials such as training presentations, induction checklists, and guides Creating simple, visually appealing posters, infographics, and visuals for internal campaigns — such as encouraging committee participation, sharing updates, or simplifying processes Supporting a more consistent look and feel across all internal communications, with a focus on accessibility, clarity, and inclusivity We’ll provide the written content and key messaging — your role is to help bring it to life visually, ensuring everything we share feels aligned with who we are as a people-first organisation. There is flexibility in how this role is shaped. If you have specific interests — for example, developing visual templates, creating campaign-style comms, or refining layouts for accessibility — we’re happy to work with you to tailor the experience. This is a collaborative role where your input will be valued, and your creativity welcomed. You’ll be supporting work that ultimately helps us care better. When our people feel informed, connected, and part of something meaningful, it has a direct impact on the care and support we deliver to the local community. This is a chance to help shape the internal culture of a much-loved local charity — and use your creativity to make a genuine difference.