Solutions Engineer

At Jungle Scout, we are on a mission to build the best Amazon competitive intelligence tools for Amazon sellers and brands.

We’re growing and we are looking to add a Solutions Engineer - Data Cloud to our fast-paced and customer-oriented Product and Technology team. This is the perfect role for someone who wants to connect the dots between technology, data, and customer needs to activate impactful data solutions.

Our team thrives in a fast-paced, customer-centric environment, always pushing the boundaries of data and technology. As a remote-first company, we value flexibility, collaboration, and the drive to solve complex problems, embracing constraints to foster creativity. Working in smaller, focused pods, we tackle innovative projects in Amazon competitive intelligence with a scrappy mindset.

Interested in learning more? Let’s get into the details:

Day in the life of a Solutions Engineer:

• Support Product, Customer Success, Professional Services on customer calls to understand core needs and develop solution specifications
• Present technical solutions to non-technical stakeholders
• Build data solutions from a provided specification
• QA a custom dataset that you’ve built for a customer
• Collaborate with engineering and data teams as needed to resolve questions; troubleshoot an anomaly in the data a customer is receiving
• Create queries, reports, and internal dashboards to illustrate the value of Jungle Scout’s data for sales enablement
• Collaborate with Customer Success, Customer Support, and Professional Services to manage customer timelines and support onboarding processes
• Support the creation of onboarding guides, FAQs, queries, and other materials to accelerate customer enablement
• Connect with the team through a combination of scrum meetings and Slack updates.
• Bonus: Collaborate with with engineering and data teams to create delivery pipelines for custom data

Who you are:

• Customer-Facing Data Expert. You have 3+ years of experience working directly with customers to implement or integrate data solutions.
• Experienced Data Integrator. You bring extensive hands-on experience with data integration, analysis, and building pipelines.
• Creative Problem Solver. You love digging into complex challenges and designing practical solutions that make sense.
• Strong Communicator. You can explain data concepts clearly to non-technical stakeholders and collaborate across teams.
• Skilled in SQL and Python. You write clean, efficient SQL and use Python for data automation and analysis.
• Tech-Savvy. You’re comfortable working with modern data stacks—data lakes, cloud warehouses, BI tools, and integration platforms.
• Reliable Multi-Tasker. You’re able to manage multiple projects and timelines with strong attention to detail.
• Customer-First Thinker. You stay focused on how your work delivers value and insights to customers.
• Quality-Oriented Contributor. You hold a high bar for your work and take ownership of its impact.
• Continuous Improver. You embrace feedback, raise standards, and push for better ways of working.

Must Have Technical Skills:

• Expertise in SQL for data analysis
• Experience with Python for data analysis and automation
• Experience building and troubleshooting ETL and data pipelines
• Experience working with Data Lakes (S3/Glue preferred)
• Experience with modern data warehouses like Snowflake, Redshift, BigQuery
• Experience with reporting infrastructure (Tableau, PowerBI, Looker, etc)
• Experience with common data integration patterns and systems (FTP, S3, Snowflake, GCP Filestore, Azure Blog Storage)
• Experience with a BI Tool (Tableau, Looker, PowerBI, etc)

Bonus Points:

• Experience in Ecommerce

Note: The one constant in our evolving, dynamic environment is change. Needless to say, you’ll never get bored ;) The responsibilities listed above are our needs today but we are keeping future needs & opportunities in mind when hiring for this position. We value adaptability and a growth mindset in team members. Although it’s not promised, the successful candidate should be prepared for the possibility that their role may evolve over time as our business strategies and priorities change.

What you’ll get:

💥The BEST team. You’ll work alongside the smartest, most passionate, and kindest humans day in and day out making work fun.

💥 A growth culture! We have tons of opportunities for you to elevate your skills and take you to that next step; we are here to help you find the ones that matter most to you through exposure and training.

💥 Ability to make impact! Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. You'll have the opportunity to truly make a difference and impact our customers.

💥 Competitive compensation packages! We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity.

💥 Flexible Time Off. With our generous PTO and recognition of local holidays, escape to the beach, recharge mentally, or use your Volunteer Time Off (VTO) to give back through volunteering.

💥 Comprehensive Health Benefits & Retirement Program. We offer comprehensive healthcare and retirement matching plans for eligible employees.

💥 Paid Parental Leave Policy. Jungle Scout values the importance of family and offers a paid parental leave that provides the support and flexibility you need to embrace this special time in your life. We also offer a ramp-back period for a seamless transition for you and your family.

About Jungle Scout

Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting more than $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. Founded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence resources to help entrepreneurs and brands manage their ecommerce businesses.

The Jungle Scout team is a group of smart, motivated, and fun-loving professionals working hard to help our customers achieve success. We have a remote-first culture with employees across the world as well as in our hub offices in Chicago, IL and Austin, TX. We believe team members should have the opportunity to choose the work environment that works best for them, so we give our team members the option of working from home, at one of our hub offices, or from a co-working space.

We prioritize Diversity, Equity, and Inclusion

At Jungle Scout, we recognize the value of different experiences, backgrounds and cultures. We hire intentionally, with this in mind.

Jungle Scout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Jungle Scout are contingent upon clear results of a comprehensive background check. Background checks will be conducted on all final candidates prior to start date.