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Role: Workday Architect Designer SME/Techno- Functional
Location:- Remote
Duration:- Long Term Contract
Responsibilities:
- Act as a subject matter expert and product owner for the Workday platform with primary focus on business process autiomation.
- Partner with key stakeholders to understand the business strategy to align the platform roadmap with the overall strategy.
- Participate in the definition of features and capabilities by identifying opportunities for improvement.
- Maintain a deep understanding of HR and employee data needed to improve experiences, and partner with the HR Data Governance and Data Quality teams for applied use of the data.
- Continuously educate stakeholders and product administrators on new and existing product features by communicating the vision and roadmap.
- Discover customer needs and pain points through frequent customer conversations, partnering with our Continuous Listening team on focus group feedback and share those insights throughout the organization.
- Drive continuous improvement solutions supported by employee insights (i.e., automation)
- Serve as a role model for high quality customer service; ensures that the needs and expectations of all customers are consistently met or exceeded.
- Support application reporting and analytics; accountable to ensure that the key performance indicators for the application are established, measured, and reported efficiently and effectively
- Continuously assess industry trends on HR platforms and digital employee experience to inform and provide insights.
Qualifications:
Required
- Minimum of a Bachelor's degree.
- Minimum of 10 years of progressive relevant experience in HR Application Management, HR Information Systems, HR Infrastructure, and/or HR Technology Business Requirements.
- Experience using and configuring Workday's HCM Solutions.
- Ability to gather, interpret, and define solutions requirements from various business units with a consultative approach.
- Ability to align business needs to a product strategy.
- Experience managing Software-as-a-Service (SaaS) based vendor relationships and coordinating technical solutions with global teams.
- Strong leadership skills with understanding and appreciation for regional differences.
- Effective communication across Technology & HR functions.
- Solid interpersonal skills, including the ability to work across the organization and interact, persuade, or negotiate effectively at all levels of management and peers.
Preferred
- Experience using agile methodology.
- Working knowledge of platform integration methodology and Software-as-a-Service (SaaS) based integrations.
- People Management experience.
- Experience working in a global environment.