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Hi Every one,

I hope you are well.

Position: UI Developer-Designer

Location: Remote

Duration: Long term Contract

The State of Connecticut is embarking on a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you ll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, the State of Connecticut is the place for you.

Is this you?

Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.
Big Picture Thinking. You strive to improve internal processes and externally facing solutions.
User-centric. You derive joy from working with people to drive user-centered research and testing.
Embrace Change. You have experience thinking outside of the box, understanding the perspectives of others, interpreting and validating data.
Service-Oriented. You are passionate about government innovation and improving services for citizens.

About the Role

The UI/UX Designer will work closely with our cross-functional project team focused on building and improving the State of Connecticut s digital government services. The UI/UX Designer will support the mission by developing and implementing service design, graphic design, and website design for new and ongoing projects. Furthermore, the UI/UX Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product
An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment.
Experiences Required for This Role
User Centered Service Design At least 5 years of experience and use cases with the following:
Building and communicating understandings of the users and their behavior
Working with a cross-functional team to prioritize work to meet user needs
Providing insights on how users interact with the service or product
Designing and redesigning services

Website & Graphic Design At least 5 years of experience and use cases with the following:

A portfolio of work including examples of at least 2 real-time projects
Understanding of design thinking and design principles related to designing and developing graphics, user interface, user experience, content for website development, social media and printDesigning layouts, typography, line composition, color, and other graphic design fundamentals
Performs the most complex duties in design and preparation of electronic graphic artwork using various media
Understanding component-based development within a CMS
Experience in responsive development across all media platforms: web, mobile, etc..
Experience working with an enterprise CMS platform such as Sitecore, Adobe Experience Manager, Drupal, Joomla, etc.
Coding experience and understanding HTML 5, Bootstrap 4.0+, CSS 3
Understanding image optimization for web and mobile
Confer with supervisors and others as to most appropriate media and method of design
Performs a full range of graphic art activities
Design and maintain websites

User Acceptance Testing At least 3 years of experience and use cases with the following:

Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
Helping to discover problems while the service is being developed
Checking the operating environment to make sure test results are valid
Helping increase user and agency confidence in future service or product delivery
Helping reduce the risk of reputational damage
Recruiting and leading testing groups; running research sessions with users
Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline At least 3 years of experience and use cases with the following:

Working with enterprise scale digital platforms and products
Using productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
Experience working in the Agile development methodology
Performance in Complex Situations At least 3 years of experience and user cases with the following:
Communication and collaboration with state-wide partners
Encouraging an interactive, cooperative, collaborative, and customer-focused work environment
Comfort in blazing a path through an ambiguous work environment
Judgement fitting to the ever-changing environment
Government-specific task management

Knowledge, Skills and Abilities UI/UX Design

Experience in designing, managing, and optimizing websites
Experience working in an enterprise component-based CMS
Experience in wireframing, prototyping, mock-up creation, IA mapping, user flows
Proficiency in HTML 5, Bootstrap 4.0+, CSS 3
Proficiency in Adobe Creative Suite: including Adobe XD, InDesign, Illustrator, and Photoshop
Proficiency in Figma, Miro, Zeplin
An understanding of social media management and content creation
Understanding of image and video optimization for online media
Understanding and application of visual design principles
Understanding responsive design
Understanding the importance of accessibility and the development requirements to meet compliance with WCAG standards
Experience with A11Y testing tools
Experience in the Agile development process

User Acceptance Testing

Knowledge of best practices for user experience research and testing

Willingness to participate in ethnographic research and interviews

Performance in Complex Situations

Ability to distill complex concepts into simple ideas
Exceptional verbal and written communication skills
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Comfort in blazing a path through an ambiguous work environment
Prioritization, organization, and triage in an independent environment
Understanding of the Agile development process

Team Player

Supporting teammates skills and behaviors development and delivery
Communication and collaboration with state-wide partners
Creative and analytical thinking with strong problem-solving skills
Judgement in dealing effectively and diplomatically with government staff
Ability to maintain strict confidentiality

Preferred Skills & Qualifications

An associate degree or higher in UI/UX design, HCI design, graphic design, web design, or web development
5 years professional experience in web design, graphic design, web development

A portfolio of work including 2 examples of real-time work

1 year of user-centered design

1 year of user research and analytics

1 year of customer relationship management platforms such as Salesforce

1 year of web content management platforms such as Sitecore