We are seeking a hands-on, technically strong Senior Software Engineer to participate in design and development of high-performance, mission-critical Commercial Client Life Cycle Management (CLM) systems with a focus on client onboarding. As a Senior Software Engineer, you will work with other Software Engineers, Product Managers, Analyst, Testers and cross-functional global teams in a fast-paced and ever-changing environment to define & implement solutions for existing and new client onboarding application(s), provide ongoing support to the systems developed. You will design and develop scalable and efficient software tools that support all aspects of client facing Commercial Client Lifecycle Management and Onboarding systems.

Responsibilities

The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with Vendor partners, other IT management levels, individual contributors, and business stakeholders. They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. They must have both the short- and long-term strategic view when deciding on the best technical approach. They must be able to develop code and effectively oversee distributed development team members.

This role will be responsible for all software aspects within the team including research, design, technology insertion, development, testing and supporting them.

Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
Participate in the architecture, design, and implementation of client onboarding application functionality, including on 3 rd party (Vendor Packaged and/or SaaS applications) integrations.
Drive department best practices, guidelines implementation and adhere to standards.
Innate desire to create a superlative developer experience down to the last detail.
Deep love of building elegant, maintainable, well-documented, secure code.
Abstracting and refactoring should be a passion, not a chore.
Drive technical designs to consensus and approval by partnering with the Architecture Review Team.
Design and develop enterprise solutions for specific business need that provide frameworks, interfaces and services that can be extended and reused for future requirements.
Perform impact analysis of proposed changes on existing architecture, capabilities, system priorities, and technology solutions; looks for additional solution options or trade-offs. Identifies cost/benefit implications of proposed solutions (e.g. people, processes, technology, strategy, finance).
Creates and maintains application architecture and related assets. Be the go-to person for development team on architecture discussions. The above duties and responsibilities are representative of the nature and level of work assigned.
Supervise release processes (some after-hours/weekend work may be required)

Qualifications

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Skills:

Technical leadership experience for medium to large sized enterprise projects
Ability to analyze and troubleshoot production issues.
Strong proficiency and hands on experience in Design and Development of distributed systems
Development experience with Java/J2EE, Restful Webservices, Node, React
Experience with distributed systems and with Micro-services architecture.
Preferred experience on public API development and using API Gateway like APiGEE
Experience with design and implementation of messaging/middleware technologies (e.g., Kafka, MQ)
Strong proficiency and hands on experience in Design and Development RDBMS architecture and performance tuning systems like Oracle/MS- SQL/SQL Server and NoSQL databases
Experience with configuring and troubleshooting AWS services and least-privileges permissions, as well as developing AWS infra using scripts (terraform, etc.).
Worked on Agile projects and has complete knowledge of day-to-day Agile routines
Demonstrated experience utilizing CI/CD (Continuous Integration & Delivery) techniques.
Experience with Jira, Confluence, Gitlab, Docker and Jenkins

Nice to have:

Working knowledge on AWS Cloud Infrastructure, Docker, OpenShift
Experience with Client and Internal facing solutions using products Fenergo (FenX) and or similar KYC/Onboarding platforms
Banking/Payments Industry knowledge with experience delivering on large modernization/transformative efforts

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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