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Title: OnBase Administrator/Developer - Remote

Description:

POSITION SUMMARY: OnBase Administrator/Developer IV

This is an electronic document management system Administrator/Developer position. This position plans, designs, develops, tests, implements, and modifies Electronic Content Management (ECM) solutions. This position is responsible for advanced OnBase administration and operational support, including platform and system incident/problem resolution, service and change request processing according to client established service level agreements (SLA), and regular administration tasks and health checks to keep client s OnBase systems running at optimal performance for our customers. client's OnBase platform is hosted on Hyland s Cloud Offering.

Under general supervision of the Dev, Data and MiddleWare Section Supervisor, this position will provide advanced OnBase Administrator/Developer technical leadership for complex ECM projects, which have a significant impact within client s employers and members. This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning, development, and implementation of complex ECM projects. This position provides OnBase administration and consulting and performs duties consistent with client s strategic goals and objectives.

This position proposes, creates, and implements solutions, standards, procedures, and guidelines for utilizing client s OnBase platforms and systems as part of a coordinated effort with the product owner, technical owner, SMEs, and OnBase Admins. End Users include a wide variety of client professional and supervisory staff, as well as external partners, employers, and members. This includes interaction with personnel in the client divisions, vendors, client personnel, etc. Work is multitasking in nature, self-initiated and conducted independently.

SAFETY RESPONSIBILITIES:

Follow all client safety guidelines and standards to maintain safe working conditions; report to supervisor all incidents, accidents and near misses that resulted or could have resulted in personal injury or personal injury of a co-worker; wear appropriate personal protective equipment in designated areas; offer safety and health suggestions to co-workers to reduce risk; and attend appropriate safety training sessions, as directed.

Knowledge, Skills And Abilities

Considerable knowledge of and experience in requirements gathering and solution analysis
Experience planning, designing, testing, implementing, and modifying Electronic Content Management (ECM) solutions
OnBase Certified System Administrator certification is required
OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification
OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification
Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions
Experience with Dashboard and Unity Forms development.
Experience developing and implementing software in C# and/or Visual Basic.
Demonstrated ability to write custom queries in SQL Server
Experience performing OnBase system upgrades
Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniques
Experience working in an agile development environment.
Significant ability to understand and apply standard ECM concepts, practices, and procedures
Ability and judgement to perform job functions independently
Knowledge of incident management and escalation procedures
Excellent written and verbal communication skills working with customers, peers, and client leadership.
Experience creating technical documentation
Ability to work in a versatile environment with a team-oriented focus
Considerable skill and ability in the coordination of team members and business area experts
Knowledge of emerging technologies with a focus on electronic document management and related technology industry trends
Experience researching, proposing, applying, and implementing IT related procedures, standards, and guidelines
Demonstrated skill in problem resolution and technical support technologies
Ability to effectively provide information and training to customers, team members and other stakeholders.

Top Skills & Years of Experience:

OnBase Certified System Administrator certification is required - at least 4 years

OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification - at least 4 years

OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification - at least 3 years

Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions - at least 4 years

Experience with Dashboard and Unity Forms development.- at least 3 years

Mandatory skills:

Dev, Data, MiddleWare, Dashboard, Unity Forms,

operational support, system incident, problem resolution, service and change request processing,

administration task, requirements gathering, solution analysis, agile development, safety training,

Hyland Cloud, C#, Visual Basic, SQL Server,

safety and health, safety training, incident management, technical support,

OnBase system upgrades, OnBase technical issues, IT procedures, IT standards, IT guidelines,

systems analysis, safety guidelines, safety standards, personal protective equipment, problem resolution

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Binodh Thankappan

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008

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