Technical QA Analyst II (Remote)

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Job Summary:

Capital Rx is a health technology company focused on reducing healthcare costs through innovative technology solutions. The Technical QA Analyst II plays a key role in ensuring high-quality products within the Capital Rx JUDI platform by identifying and resolving technical issues, validating functionality, and enhancing user experiences.

Responsibilities:

• Identify, investigate, and triage technical issues within the JUDI tech stack (specifically focusing on [Specify Key Technologies - e.g., Python/Django, PostgreSQL, AWS services]). Conduct thorough root cause analysis, utilizing logs, database queries, and system monitoring data to pinpoint the source of problems.

• Monitor and analyze system logs (e.g., using CloudWatch, Datadog, or New Relic) to validate application functionality, identify performance bottlenecks, and proactively detect anomalies. Develop and maintain dashboards to visualize key system metrics.

• Utilize SQL to query and analyze data within the JUDI database (PostgreSQL preferred). Develop and execute complex queries to investigate data discrepancies, identify trends, and support troubleshooting efforts. Familiarity with SQLAlchemy is a plus.

• Collaborate with the engineering team on the support and monitoring of AWS services utilized within the JUDI platform (e.g., EC2, S3, Lambda, RDS). Assist with troubleshooting issues related to these services.

• Collaborate with Product Managers and engineers to understand business requirements and translate them into actionable test requirements and test plans. Participate in sprint planning and daily stand-ups.

• Conduct thorough QA tasks, including ticket review, refinement, testing (manual and potentially exploratory), and bug identification.

• Partner with the scrum team to manage backlogs, refine tickets, and support roadmap development.

• Assist with UAT testing, stakeholder communication, and documentation to align team efforts with business goals.

• Ensure adherence to company policies, including timely reporting of noncompliance.

• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Qualifications:

Required:

• Bachelor's degree strongly preferred in Computer Science, Information Technology, or a related field.

• 3+ years of experience in a QA Analyst, Software Engineer, Business Analyst, or related role.

• Proficiency in Python

• Strong SQL experience; familiarity with SQLAlchemy is preferred.

• Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic.

• Familiarity with Agile methodologies and workflows.

• Experience with GitHub or similar source control repositories.

• Excellent communication and collaboration skills, with the ability to translate between technical and non-technical audiences both verbally and in writing.

• Strong analytical and problem-solving skills with attention to detail and QA principles

Preferred:

• Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.

• Knowledge of API testing methodologies.

• Experience with CI/CD pipelines.

• Understanding of data warehousing concepts.

• Experience in the PBM space.

Company:

Capital Rx is a healthtech platform that provides pharmacy benefit management solutions. Founded in 2017, the company is headquartered in New York, New York, USA, with a team of 501-1000 employees. The company is currently Late Stage. Capital Rx has a track record of offering H1B sponsorships.