For companies
  • Hire developers
  • Hire designers
  • Hire marketers
  • Hire product managers
  • Hire project managers
  • Hire assistants
  • How Arc works
  • How much can you save?
  • Case studies
  • Pricing
    • Remote dev salary explorer
    • Freelance developer rate explorer
    • Job description templates
    • Interview questions
    • Remote work FAQs
    • Team bonding playbooks
    • Employer blog
For talent
  • Overview
  • Remote jobs
  • Remote companies
    • Resume builder and guide
    • Talent career blog
Jobright.ai
Jobright.ai

Software Engineer - L3 Support, Mid-Level (Remote)

Location

Remote restrictions apply
See all remote locations

Salary Estimate

N/AIconOpenNewWindows

Seniority

Mid-level

Tech stacks

Software Development
Ubuntu
Linux
+16

Visa

U.S. visa required

Permanent role
7 days ago
Apply now

Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust.

Job Summary:

Canonical is a leading provider of open source software and operating systems, known for its platform, Ubuntu. The Software Engineer - L3 Support role involves resolving complex customer problems related to Ubuntu and other open source software, maintaining relationships with various teams, and contributing to upstream communities.

Responsibilities:

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software

• Maintain a close working relationship with Canonical's Field, Support and product engineering teams

• Participate in upstream communities

• Develop bug fixes, backport patches, and work with upstream for inclusion

• Review code produced by other engineers

• Demonstrate good judgment in technical methods and techniques

• Prioritize work and manage your time effectively against those priorities

• Participate in team discussions to improve processes, tools, and documentation

• Maintain clear, technical and concise communications

• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences

Qualifications:

Required:

• An exceptional academic track record

• Background in Computer Science, STEM or similar

• Experience with Linux and open source software

• Experience with at least one of Python, Go, C or C++ on Linux

• A drive to learn unfamiliar technology and deep-dive difficult issues

• Willingness to travel up to 4 times a year for internal events

Preferred:

• You love technology and working with brilliant people

• You are curious, flexible, articulate, and accountable

• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated

• You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Postgresql, Mongo, Debian packaging, distributed systems

Company:

Canonical, the publisher of Ubuntu, delivers trusted open source for everyone and provides security, support and services to enterprises. Founded in 2004, the company is headquartered in London, England, GBR, with a team of 1001-5000 employees. The company is currently Late Stage. Canonical has a track record of offering H1B sponsorships.

About Jobright.ai

🔗Website
Visit company profileIconOpenNewWindows

Unlock all Arc benefits!

  • Browse remote jobs in one place
  • Land interviews more quickly
  • Get hands-on recruiter support
PRODUCTS
Arc

The remote career platform for talent

Codementor

Find a mentor to help you in real time

LINKS
About usPricingArc Careers - Hiring Now!Remote Junior JobsRemote jobsCareer Success StoriesTalent Career BlogArc Newsletter
JOBS BY EXPERTISE
Remote Front End Developer JobsRemote Back End Developer JobsRemote Full Stack Developer JobsRemote Mobile Developer JobsRemote Data Scientist JobsRemote Game Developer JobsRemote Data Engineer JobsRemote Programming JobsRemote Design JobsRemote Marketing JobsRemote Product Manager JobsRemote Project Manager JobsRemote Administrative Support Jobs
JOBS BY TECH STACKS
Remote AWS Developer JobsRemote Java Developer JobsRemote Javascript Developer JobsRemote Python Developer JobsRemote React Developer JobsRemote Shopify Developer JobsRemote SQL Developer JobsRemote Unity Developer JobsRemote Wordpress Developer JobsRemote Web Development JobsRemote Motion Graphic JobsRemote SEO JobsRemote AI Jobs
© Copyright 2025 Arc
Cookie PolicyPrivacy PolicyTerms of Service