Senior Staff Product Designer, Payments & Risk (Remote)

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Job Summary:

Gusto is a modern online people platform that supports small businesses in managing their teams. The Senior Staff Product Designer for Payments and Risk will design user-friendly money movement experiences while ensuring safety and preventing fraud, collaborating with cross-functional teams to align product strategy and execution.

Responsibilities:

• Define and drive a long-term UX vision for your product area, ensuring it seamlessly integrates with Gusto’s broader strategic objectives.

• Significantly influence product strategy, roadmap development, team OKRs, and overall project direction, acting as a key voice in decision-making.

• Balance speed with strategic foresight, delivering urgent customer improvements while ensuring they consistently elevate the long-term customer experience and align with our evolving vision.

• Collaborate closely with our research team to uncover deep user insights that directly inform and strengthen your design decisions.

• Contribute actively to Gusto’s vibrant product design leadership community, sharing your expertise and shaping our collective design excellence.

• Champion and evolve our design system and platform standards, applying them rigorously in your product work and identifying opportunities for their continuous improvement.

Qualifications:

Required:

• 10+ years of product design experience, with a proven track record of leading design direction across complex, high-leverage product areas.

• A strong history of shaping product strategy and driving design execution, delivering simple, intuitive experiences within complex or technical domains—ideally in platform or services contexts, and with an understanding of AI's capabilities in design.

• Exceptional ability to partner with Product and Engineering, influencing roadmap and systems decisions by translating technical constraints into superior customer outcomes.

• A holistic thinker who designs cohesive customer journeys that span digital products and human support, maintaining a high bar for quality and ensuring thoughtful, high-impact solutions reach customers.

• Demonstrated comfort thriving in ambiguity, leading through action, and prioritizing tangible customer impact over conceptual planning.

• A collaborative leader who brings strong opinions, engages in constructive debate, and helps teams align efficiently to advance work.

• A deep passion for Gusto's mission and a commitment to empowering small businesses through world-class financial tools.

Company:

Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most. Founded in 2011, the company is headquartered in San Francisco, California, USA, with a team of 1001-5000 employees. The company is currently Late Stage. Gusto has a track record of offering H1B sponsorships.