This role offers the opportunity to take ownership of the reliability and health of a large-scale IoT device fleet. You will work at the intersection of embedded systems, backend infrastructure, and site reliability to ensure devices remain online, performant, and resilient. This position requires hands-on problem-solving, proactive monitoring, and collaboration with cross-functional teams to maintain operational excellence. You will contribute to building observability tools, automating device management, and improving system reliability. Success in this role will directly impact operational efficiency and the user experience for a nationwide technology platform. Occasional travel for on-site deployments and debugging adds variety and engagement to the work. This is an ideal role for engineers who thrive on ownership, scalability challenges, and innovative problem-solving.

Accountabilities

Design, implement, and maintain systems to monitor and improve IoT device health at scale
Develop internal tools and scripts for device setup, QA automation, and fleet observability
Collaborate with backend and hardware teams to support device integration, calibration, and reliability
Investigate and resolve fleet-wide issues using logs, telemetry, and metrics
Test and optimize hardware to ensure peak performance
Conduct periodic health assessments and recommend firmware or process improvements
Serve as the primary point of contact for hardware health and report findings to operations teams
Author and maintain troubleshooting guides, playbooks, and documentation for internal use
Travel occasionally to support on-site deployments or device debugging

Requirements

5+ years of professional software engineering experience
Experience managing distributed Linux-based hardware appliances or IoT fleets
Proficiency with observability and monitoring tools (e.g., DataDog, OpenTelemetry, Prometheus, Grafana)
Strong coding skills in Python and SQL, with experience delivering production-quality software
Experience building internal tools, monitoring platforms, or reliability systems
Hands-on experience with Linux systems administration and troubleshooting (e.g., dmesg, journalctl, systemd)
Background in wireless connectivity technologies (e.g., cellular, WiFi)
Excellent communication skills to convey complex technical findings clearly
Self-starter mentality with the ability to thrive in a fast-paced, ownership-driven environment

Benefits

Competitive salary: $160,000 - $190,000 USD per year
Equity stake in the business to share in its growth
Fully remote role with flexibility to work anywhere in North America
Unlimited PTO, with a minimum of 10 days per year
Health insurance options and 401(k) plan
Home office setup reimbursement
Collaborative, mission-driven work environment with growth opportunities

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job's core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!