Software Engineer II, Backend (AI Agents)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Software Engineer II, Backend (AI Agents) in Canada.

This role sits within a high-impact engineering team focused on building and scaling AI-powered conversational agent systems that serve as a first point of contact for customers across multiple channels. You will contribute to backend services that orchestrate complex workflows, enabling intelligent resolution paths across internal systems. The environment is fast-moving and experimental, with a strong emphasis on ownership and problem-solving in ambiguous contexts. You will collaborate closely with product managers, designers, analysts, and external AI vendor partners to shape end-to-end user experiences. The work combines backend engineering, distributed systems thinking, and applied AI integration. This is an opportunity to help define foundational components of next-generation customer servicing infrastructure.

Accountabilities

Work closely with engineering, product, and external partners to build and improve AI agent-driven backend systems, ensuring reliability, scalability, and performance across customer-facing workflows.

• Break down complex engineering initiatives into actionable tasks and deliver features iteratively with strong execution discipline
• Design, build, and maintain scalable APIs and backend services that support conversational AI agent orchestration
• Collaborate with cross-functional teams to define requirements, evaluate trade-offs, and contribute to product and technical decisions
• Monitor system health, define metrics, and support operational excellence including on-call and incident response activities
• Participate in code reviews, testing, and continuous improvement of engineering standards and development practices
• Contribute to team culture through hiring activities, knowledge sharing, and engineering best practices

Requirements

You are a backend-leaning software engineer with strong fundamentals and a passion for building reliable systems at scale, especially in AI-enabled environments.

• 1.5+ years of professional software engineering experience
• Strong experience building and shipping backend services and APIs using Python, Kotlin, or similar languages
• Experience with declarative UI frameworks such as React or Vue for supporting full-stack collaboration
• Ability to design maintainable, well-tested, and scalable systems across multiple components
• Comfortable working in large codebases, debugging complex issues, and reviewing peer code
• Strong communication skills with the ability to collaborate across distributed and cross-functional teams
• Demonstrated ownership mindset and proactive approach to learning and professional growth
• Experience working with observability, monitoring, and production support is a plus

Benefits

• Competitive base compensation aligned with experience and location
• Equity opportunities as part of a long-term incentive program
• Comprehensive health, dental, and vision coverage fully subsidized for employees and dependents
• Flexible remote-first work environment across Canada
• Stipends for wellness, home office setup, technology, and lifestyle needs
• Generous paid time off, holidays, and recharge periods
• Employee stock purchase program with discounted share options
• Strong focus on learning, development, and career growth opportunities
• Inclusive, people-first culture with accessibility and accommodation support

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.