Senior Product Manager, Delivery

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager, Delivery in United States.

This role is responsible for leading the Delivery pod, ensuring the platform reaches employers and their employees efficiently, reliably, and at scale. You will define and optimize operational workflows, automate delivery processes, and collaborate closely with engineering, Customer Success, and partner teams to streamline onboarding. The role requires a strategic mindset to scale implementations from high-touch enterprise launches to self-service SMB deployments, while maintaining compliance and performance standards. AI tools will be leveraged daily to enhance productivity, analyze data, and prototype solutions. The ideal candidate thrives in a fast-paced, high-growth environment, excels at problem-solving, and brings a strong sense of ownership to every initiative.

Accountabilities

• Own the vision, strategy, and roadmap for platform delivery to enterprise and SMB customers.
• Design and optimize end-to-end delivery workflows, including employer onboarding, census file processing, HRIS integrations, SSO configuration, and partner-specific platform setups.
• Build scalable, repeatable delivery infrastructure in collaboration with engineering to reduce manual effort and improve efficiency.
• Develop clear product briefs, user stories, and specifications to align teams and reduce ambiguity.
• Establish SLAs, tracking, and reporting for delivery timelines and partner satisfaction.
• Identify, prioritize, and implement AI-driven capabilities to accelerate delivery processes.
• Collaborate with cross-functional teams, including Customer Success, Partner Success, Sales, and Compliance, to manage multi-stakeholder launches and meet regulatory requirements.

Requirements

• 3–5 years of experience as a Product Manager in B2B or B2B2C SaaS, preferably serving enterprise financial institutions.
• Demonstrated experience building and scaling operational systems, delivery pipelines, or implementation infrastructure.
• Strong analytical skills, comfortable with SQL, dashboards, and operational metrics.
• Process-oriented mindset with expertise in workflow optimization and automation.
• Experience managing complex, multi-stakeholder delivery timelines with external partner dependencies.
• Excellent written and verbal communication skills, able to craft clear specifications and present delivery status to executives.
• Pragmatic decision-maker balancing partner needs, technical feasibility, and business priorities.
• AI-enabled: skilled in leveraging AI tools to increase efficiency, speed, and quality of output.
• Bonus: experience with census/employee data management, HRIS integrations, self-service onboarding, or regulated financial environments.

Benefits

• Competitive salary and equity opportunities.
• Fully remote work flexibility with support for home office setup.
• Paid vacation, sick leave, and holidays.
• Professional development budget and continuous learning resources.
• Health, dental, and vision insurance options.
• Collaborative, mission-driven team culture with focus on innovation and impact.
• Employee recognition and rewards programs.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.