This role offers the opportunity to shape intuitive, high-impact digital experiences for field service professionals who rely on mission-critical software to run their businesses. You will design across both mobile and web platforms, helping simplify complex workflows for thousands of contractors operating in industries such as HVAC, plumbing, electrical, and home services. Working in a collaborative, cross-functional environment, you will partner closely with product managers, engineers, and researchers to define product direction and improve user experience. The position emphasizes iterative design, user-centered thinking, and strong ownership of product outcomes. You will contribute to evolving a scalable design system while ensuring consistency and usability across platforms. This is a highly impactful role where your work directly improves operational efficiency for small and mid-sized service businesses.

Accountabilities

You will be responsible for designing seamless, user-centered digital experiences and contributing to the evolution of product strategy, design systems, and end-to-end user flows across web and mobile platforms.

Design intuitive and accessible user experiences for responsive web and native mobile applications
Collaborate with product and engineering teams to define product vision, roadmap priorities, and design solutions
Apply user-centered design principles to discovery, prototyping, testing, and iterative refinement of features
Contribute to and evolve a consistent, scalable design system across products and platforms
Conduct user research, usability testing, and data-informed design validation to guide decisions
Participate in cross-functional discussions, providing feedback and advocating for user needs
Support experimentation efforts such as A/B testing and performance-driven UI improvements

Requirements

This role requires strong product design expertise, a user-first mindset, and the ability to work effectively in collaborative, fast-moving product teams.

3-5 years of experience in UX/UI or product design roles
Experience designing for web and mobile applications (iOS and/or Android)
Strong portfolio demonstrating product thinking, interaction design, and user experience solutions
Proficiency in tools such as Figma, Adobe Creative Cloud, Jira, and UX research/testing tools (e.g., Maze)
Strong understanding of user-centered design principles, usability testing, and design systems
Ability to translate user research, data, and feedback into actionable design improvements
Strong communication, storytelling, and presentation skills
Experience working in cross-functional teams with product managers and engineers
Strong attention to detail and ability to solve complex design problems
Comfort working in ambiguous environments and iterating quickly based on feedback

Benefits

Flexible remote, hybrid, or in-office work options within Canada
Competitive annual salary range ($100,000 - $120,000 CAD)
Annual wellness stipend and robust wellness benefits
Flexible time off to support work-life balance
Employee Stock Purchase Program
RRSP retirement savings plan with company match
Opportunity to work on impactful products used by thousands of service businesses
Collaborative, distributed global team environment
Career growth within product design and design systems practice

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.