Brand & Marketing Operations Manager

JOB DUCK IS HIRING A BRAND & MARKETING OPERATIONS MANAGER

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

The Brand & Marketing Operations Manager plays a critical role in keeping Job Duck’s marketing engine running efficiently, strategically, and consistently across all brand initiatives. This position leads ongoing marketing efforts that extend beyond individual campaigns, ensuring content, communications, website performance, SEO initiatives, and brand presence remain aligned with business objectives. The ideal candidate is a highly organized marketing professional who enjoys balancing strategy, execution, analytics, and people leadership while managing multiple priorities. Success in this role requires a proactive mindset, the ability to optimize processes and performance through data-driven decisions, and a passion for developing team members while maintaining accountability and operational excellence. If you thrive in a collaborative environment where leadership, marketing expertise, and continuous improvement are highly valued, this opportunity is for you.

Schedule:

Monday to Friday from 8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Supporting marketing leadership with planning, reporting, resource allocation, forecasting, and strategic recommendations
• Partnering with Sales, Client Experience, Talent Acquisition, Operations, and other departments on cross-functional marketing initiatives
• Ensuring all testing initiatives include documented hypotheses, success metrics, results, and next-step recommendations
• Identifying opportunities for growth, optimization, process improvements, and emerging marketing trends
• Serving as the direct manager for marketing specialists, including coaching, performance discussions, development planning, workload balancing, and team support
• Continuously improving marketing processes, workflows, systems, and documentation to increase efficiency and accountability
• Monitoring team workload and proactively addressing bottlenecks, resource constraints, and missed deadlines
• Collaborating with marketing stakeholders to align ongoing marketing activities with active growth campaigns
• Developing and overseeing A/B testing initiatives across emails, newsletters, landing pages, websites, and marketing funnels
• Preparing and communicating performance reports and recommendations to marketing leadership
• Monitoring performance metrics across email marketing, website traffic, content initiatives, organic channels, and database engagement
• Ensuring adherence to marketing tracking, reporting standards, and documentation requirements
• Evaluating and prioritizing incoming marketing and creative requests based on urgency, impact, and available resources
• Monitoring the execution of content and marketing plans to ensure projects are completed accurately and on schedule
• Ensuring brand consistency across all marketing channels, customer touchpoints, and content assets
• Overseeing website content updates, maintenance, performance improvements, and optimization efforts
• Leading SEO and AEO strategy efforts across websites, blogs, landing pages, educational content, and other digital properties
• Overseeing newsletters, nurture campaigns, evergreen email programs, segmentation efforts, and marketing automation initiatives
• Managing and maintaining the ongoing marketing calendar and backlog while prioritizing initiatives based on business objectives and team capacity
• Maintaining a centralized source of truth for marketing initiatives, deliverables, deadlines, ownership, priorities, and project status
• Leading and overseeing ongoing marketing activities across the company’s primary brand and sub-brands

What We’re Looking For:

• 3–5 years of experience in marketing, brand management, marketing operations, content marketing, digital marketing, or a related field
• Previous experience leading, managing, coaching, or developing team members preferred
• Strong knowledge of marketing operations, project management, and workflow optimization
• Experience with marketing calendars, deliverables, timelines, and cross-functional initiatives
• Experience with email marketing platforms, CRM systems, marketing automation platforms, analytics tools, content management systems, and project management software
• Working knowledge of SEO, AEO, website optimization, content marketing, organic social media, email marketing, and conversion optimization
• Experience with newsletters, automated nurture sequences, segmentation strategies, and marketing automation workflows
• Strong analytical skills with the ability to interpret KPIs, identify performance trends, and provide actionable recommendations
• Ability to lead testing and optimization initiatives across marketing channels and assets
• Bachelor’s degree in Marketing, Business, Business Administration, Digital Marketing, or a related field preferred, or equivalent professional experience
• Proficiency with Workday, SharePoint, and Bloomgrowth
• Proficiency with email marketing platforms and CRM and marketing automation systems
• Proficiency with analytics and reporting tools
• Proficiency with CMS platforms and project management tools
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Competitive compensation package
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.