Senior Product Designer - CRM

About Jimdo

Join us to help unleash the power of the self-employed and help them thrive!

Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germany. Fast forward to today, we’re a growing, profitable business with a team of 250+ people from 50 nationalities based in over 15 countries. Our portfolio serves the unique needs of microbusinesses. In addition to our GDPR-compliant website builder powered by AI, we offer an online store, legal text generator, business listings, social media integration, SEO, and more. We’re constantly developing new products and services that make the lives of microbusiness owners easier and help fuel their businesses. If you’re inspired by our mission and like the idea of working for a dynamic remote-first company where you can create impact from day 1, we’d love to meet you!

Role Overview

Experience Design sits at the center of Jimdo’s user-centric mindset. As a Product Designer in the team, you’ll play a crucial role to help us deliver easy-to-use value to our customers. You’ll bring empathy to really understand our customers’ motivations and needs, and apply functional design principles to deliver best industry standard solutions. With the objective of unlocking success for Jimdo’s business, you will directly look after creating market demand, while bridging technical and business requirements. A successful candidate will possess a magical ability to inspire through design lens, while putting customers at the center of everything they do.

Your Impact

• Run Continuous Product Discovery, from generative to evaluative studies to really understand our customers’ motivations and needs. You’ll apply cognitive science and data-informed design to influence decision-making.
• Deliver visual yet functional design solutions, following best practices in interaction design and information hierarchy.
• Design at different levels of fidelity to articulate and simplify abstract complex business concepts, and develop functional prototypes for rapid-testing and validation cycles.
• Adopt our Design System in favor of coherence, consistency, responsiveness, and accessibility standards. Support the development of local and global libraries in our Design System across a multi-device product portfolio.
• Work, align, and communicate across functions and departments to unlock a truly impressive experience for our customers, elevating both user interface and user experience to higher bars.

What You Bring

• You have 5+ years of experience in similar senior product design roles.
• You have experience in SaaS business mechanics, speak the language of such, and understand and adopt metrics that inform decision making.
• You excel in both product discovery and product delivery tracks. You apply industry best practices for continuous product discovery, and are proficient in adopting and contributing to Design Systems—mastery with Figma.
• You have experience designing for both desktop and mobile industry standards, and are knowledgeable about Conversational and Assistive AI design models.
• You have the ability to simplify complex business concepts into functional prototypes for rapid-testing and validation.
• You have the ability to collaborate and communicate effectively within a cross-functional team. You are creative, organized and self-motivated. You enjoy sitting close to the business and making an impact.

What We Offer

Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.

Support for your side hustles: We encourage side hustles. In addition, you get up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.

Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and Hack Weeks, Deep Work Thursdays, conferences and access to technical eLearning platforms. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.

Competitive Benefits Package

• Annual compensation reviews to ensure you're rewarded fairly.
• A remote office set-up bonus to enhance your workspace.
• A unique workation policy that allows you to work from different locations.
• An employee assistance program, offering resources and counseling.
• Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

_Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity.

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