UX Designer – Salesforce Projects

Company Description

J4RVIS is an industry leading, system integrator specialising in Salesforce & MuleSoft solutions. We empower people from ambitious organisations to drive greater business value with scalable technology.

We’re widely recognised as one of the most promising Salesforce partners, after achieving the "Summit" partnerships status (previously Platinum) within the first 18 months. To put that in context, that means that we had to close $1 million in ACV and achieved more than 100 certifications.

Our mission is to create a better tomorrow for 1 billion people and unlock our team’s true potential through a progressive workplace.

Interested? We are just getting started!

• J4RVIS is the winner of "Rising Star" category at #Deloittefast50
• Recognised by Salesforce as the APAC Partner of the Year in the "Connected Ecosystem" category
• Placed 3rd in CRN Fast 50 Awards

Role Overview

• We’re looking for a UX Designer to support our Salesforce delivery and advisory engagements. This role focuses on designing intuitive, accessible, and engaging user experiences across the Salesforce platform—particularly within Sales, Service, and Experience Cloud, as well as custom applications.
• You’ll collaborate closely with clients, consultants, and developers to ensure user needs are reflected in both design and implementation. The role includes a mix of strategic UX discovery, design audits, and hands-on design execution within Salesforce’s technical and design framework.

Key Responsibilities

User-Centred Design & Research

• Facilitate discovery sessions to understand business goals, user needs, and process challenges
• Translate complex workflows into clear, user-friendly Salesforce experiences
• Conduct user research, usability testing, and stakeholder interviews to inform design decisions

UX/UI Design Execution

• Design user flows, wireframes, mockups, and interactive prototypes using tools such as Figma or Adobe XD
• Create design assets and guidelines aligned with the Salesforce Lightning Design System (SLDS) and client brand standards
• Ensure accessibility, mobile responsiveness, and consistency across all designs

Collaboration & Advisory

• Work closely with Salesforce Consultants, Solution Architects, Developers, and Project Managers to align design with technical feasibility
• Provide input into Experience Cloud site structure, navigation, and component usage
• Support client-facing presentations, design reviews, and workshops

Quality & Continuous Improvement

• Conduct UX audits and heuristic evaluations on existing Salesforce implementations
• Champion user experience best practices and contribute to internal design frameworks
• Stay current on Salesforce UX trends, design tools, and digital experience standards

Experience

Requirements

• 3+ years of experience in UX/UI design, ideally within enterprise or cloud software environments
• Experience designing for Salesforce platforms (Sales, Service, or Experience Cloud) is highly valued

Skills & Tools

• Strong portfolio showcasing end-to-end design work, including user flows, wireframes, and prototypes
• Proficiency in Figma, Adobe XD, or equivalent design tools
• Understanding of the Salesforce Lightning Design System (SLDS) and Experience Cloud constraints (preferred)
• Knowledge of accessibility principles and responsive web design
• Excellent communication and stakeholder engagement skills
• Ability to work independently and collaboratively within Agile project teams
• Familiarity with HTML/CSS or front-end principles is a plus (not required)

__At J4RVIS, everyone has a purpose and everyone has a role no matter how big or small the role is. It's part of our DNA and part of our values.

__Additional Information

WHY YOU SHOULD JOIN J4RVIS:

Become better at what you do. You will be challenged to learn every day, work on exciting projects and be provided with unique learning and mentoring opportunities from our CTA.

Be yourself. “Everyone has a role, everyone has a purpose.” Be the leader you wish you had and bring your authentic self to work. We celebrate each other’s uniqueness.

Succeed from anywhere. No matter if working from the office, from home, we empower you to unlock your true potential through a progressive workplace and provide you with the tools to do so.

Have fun along the way. We place immense emphasis on our culture and our team genuinely enjoys working with each other and spending time together both in and outside of work - never a dull day at J4RVIS!

SOME OF OUR PERKS

• Salesforce/Mulesoft/Project Management certifications paid for by J4RVIS
• Work From Anywhere for up to 4 weeks a year
• Flexible working arrangements
• 3 months paid parental leave for primary carers
• 2 days of study leave per quarter
• Wellness allowance to look after your health
• Home office expense allowance

Are you ready to create a better tomorrow?

“When you join J4RVIS, you become part of a collaborative culture. We are a politics free workplace where everyone has a voice. Everyone is a leader, valued equally for their authenticity, background & skill.”