J.D. Power's New Product Development organization seeks an Intermediate Product Designer to research and design our customer-facing digital platform and associated products/features. You'll distill complex data and analytics workflows into intuitive, insightful experiences that solve mission-critical problems in the domains we operate in.

Lead and own design initiatives from concept development (research, ideation, sketching, high fidelity design) through commercialization
Serve as the design "face" of NPD projects, representing design excellence across all touchpoints while effectively managing and presenting to working teams and senior leadership alike, effectively
Create and communicate strategic design concepts through sketches, prototypes, and high-fidelity designs
Conduct user research and usability testing to uncover explicit and implicit user needs
Translate research insights into delightful, utility-focused experiences
Work effectively in Agile team/squad interactions and client-facing meetings
Partner with cross-functional team members and negotiate priorities when needed
Provide informed project estimates and track design changes
Ensure design excellence through comprehensive design QA
Deliver designs that meet deadlines while maintaining high standards

What We're Looking For

Bachelor's degree or equivalent experience in design, Human-Computer Interaction, or related field
3-5 years of experience in product design, UX/UI design, or related field
Strong background in user-centered design principles and methodologies
Proficiency in User Testing, Journey Mapping, and User Personas
Experience with Lean, Design Thinking, and Agile delivery practices
Ability to translate user research into actionable design solutions
Have extensive knowledge in code-based design systems
Strong design fundamentals, typography skills and attention to detail
Exceptional communication skills including presenting confidently and selling ideas to senior and executive leadership and customers alike
Ability to prioritize tasks and meet deadlines consistently

Technical Skills (must Have)

Strong knowledge of user interface design processes and methodology for web-based applications
Advanced proficiency with design and prototyping tools (Figma, Adobe CC Suite, etc.)
Experience designing complex data visualizations and interfaces
Experience with AI workflows and AI-assisted design processes (e.g. Builder, Replit, VS Code, etc.)
Intermediate skills in HTML, CSS, and JavaScript

The Hiring Manager Says

I’m looking for the kind of person who is outgoing, possesses excellent communication skills, knows how to cultivate relationships internally and externally, and is deeply passionate about UX & product design. Someone who can think big picture while paying close attention to the smallest details, who thrives on collaboration, and who is eager to roll up their sleeves and immerse themselves in solving user problems through elegant and thoughtful design. This person should be adept at distilling complex ideas into simple, intuitive, and user-centric products. I would want them to adaptable in a fast-changing work environment and eager to learn new methods and leverage emerging technologies in the AI age. Above all, they should be excited to shape experiences that deliver impact and do it with a great team of equally motivated professionals.

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

Our Values

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com.

J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

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