Senior Platform Operations Engineer (with Backend Engineering) | Remote - US

About IXIS

IXIS is a digital consultancy and technology company that empowers organizations to make smarter, faster decisions through the seamless integration of strategy, technology, and analytics. Since 2012, we’ve helped leading brands harness their marketing, advertising, and customer experience data to unlock insights, improve performance, and achieve digital transformation. Our expert team spans media strategy, data governance, analytics enablement, and platform implementation.

At the heart of our offering is ATLAS, our proprietary data activation platform, which simplifies complex data challenges by consolidating, transforming, and delivering data across tools, teams, and workflows. With ATLAS, our clients gain full visibility and control over their data ecosystems, driving measurable results and operational efficiency.

We offer competitive compensation packages including health, dental, short-term and long-term disability and vision insurance, 401(k) with company match, flexible work schedules, wellness plan, and exceptional growth opportunities.

This is a full-time remote position with the option of working from our office in Burlington, VT.

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Overview**

IXIS is seeking an energetic engineer with strong platform operations experience in AWS to join our team in developing and scaling our data socialization and visualization platform, Atlas. This is a hands-on individual contributor (IC) role where you will lead by example through design, coding, and problem-solving. You will collaborate closely with our existing Backend Engineering Team Lead while holding primary accountability for platform operations. You will report directly to the CTO and work alongside the engineering and product teams to ensure reliability, scalability, and performance. While everyone contributes across boundaries on our small team, this role is intended to take leadership accountability for platform operations while also assisting with backend development.

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Responsibilities**

• Lead the design, operation, and improvement of AWS platform infrastructure to ensure robustness, security, and scalability.
• Manage and optimize CI/CD pipelines, observability, cost monitoring, and system reliability.
• Collaborate with backend engineers to develop and maintain APIs and backend services for the Atlas platform.
• Write comprehensive unit and integration tests, adhering to best practices.
• Participate in code reviews and peer programming.
• Produce technical requirements documents and system designs for platform enhancements.
• Collaborate with Frontend, Data Engineering, and Product teams to align platform and backend development with business needs.
• Break down operational initiatives into actionable projects and lead their execution.
• Mentor junior engineers and guide best practices in platform operations.
• Provide on-call support rotation for platform stability.

Technical Skills

• Proficiency in AWS services (ECS, EKS, RDS, Lambda, Secrets Manager, etc.).
• Infrastructure as Code expertise, with CloudFormation (primary) and Terraform (secondary).
• Experience with Git, CI/CD, Docker.
• Strong programming skills in Python.
• Solid understanding of SQL and database design.
• Experience with container orchestration and infrastructure automation.
• Familiarity with observability stacks (CloudWatch, Prometheus, Grafana, or similar).
• Bonus: experience with Snowflake, Databricks, Athena, or GraphQL.

Qualifications

• A./B.S. in Computer Science, Software Engineering, related area, or relevant experience..
• 5+ years of professional experience in platform operations, cloud infrastructure, or DevOps.
• 3+ years of backend engineering experience (REST/GraphQL APIs, Python, or similar).
• Real-world experience with SQL and cloud-based data systems.
• Strong leadership in technical strategy, platform design, and reliability.
• Proven ability to work independently and collaboratively in a distributed team.

Expectations

• Act as the primary IC leader for platform operations, setting direction and ensuring best practices while contributing directly to code and infrastructure.
• Collaborate with the Backend Engineering Team Lead to align platform operations with backend initiatives.
• Report directly to the CTO, providing updates on platform health, risks, and opportunities.
• Contribute to backend engineering to support product delivery.
• Mentor engineers on platform reliability, scalability, and cloud best practices.
• Partner with product and engineering teams to ensure seamless integration of backend and platform systems.
• Demonstrate strong problem-solving and project management skills across a range of technologies.