ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.

The Role

As a full-stack Senior Software Engineer at ITHAKA, you have an opportunity to put your talents towards a deeply meaningful mission. You will work on high-impact products that help put education within everyone’s reach. In this role you will:

Have the freedom to leverage the right tools and languages to solve problems. Right now, we use technologies including AWS, Kubernetes, Java, Python, Databricks and GitHub/GitLab.
Own the end-to-end software development lifecycle, from ideation through production. Partner with product management and stakeholders to define and evolve the roadmap, making data-driven trade-offs based on engineering effort, customer needs, and business impact. Develop and deploy customer facing software through an automated continuous delivery pipeline supporting frequent continuous deployments.

Responsibilities

Participate as an empowered member of a collaborative Agile team to design, develop, and maintain high-performance customer-facing reporting applications.
Leverage continuous deployment and test automation tools to deploy application changes to production multiple times per day.
Interact with internal and external customers to understand their needs and drive the development of web applications to meet those needs.
Implement rich, interactive web applications using the latest technologies, frameworks, and patterns.
Leverage web analytics to support Product Discovery and to measure project KPIs.
Test, measure, and optimize performance using Application Performance Management tools.
Participate in the weekly on-call rotation between the team to respond to automated alerts and lead agile ceremonies.
Demonstrate leadership skills in mentoring team members and articulating and evangelizing new technologies, methodologies, and processes.
Participate in analysis of pricing, risk/reward, cost advantages, and resourcing to support technological improvements.

Experience and Skills

5+ years of experience as a full-stack software engineer building large-scale, distributed web applications.
Experience with cloud infrastructure services, and AWS in particular.
Experience with serverless and event-driven architecture is a plus.
Experience creating and operating backend services using languages like Python, Java, or JavaScript/TypeScript with frameworks like Fast API, NodeJS or Spring Boot.
Experience creating and operating user-facing applications using frameworks like React or Vue.
Experience creating and managing APIs for use by multiple teams using REST or GraphQL.
Experience with distributed data sets in Databricks environments. Ability to create and optimize complex SQL queries.
Demonstrated experience leveraging AI-assisted development tools (e.g., code generation, code and documentation completion, and automated testing tools) to improve productivity, while maintaining high standards for code quality, security, and maintainability.
Experience using a decentralized version control system like Git in a collaborative context on a platform like GitHub or GitLab.
Experience creating and operating containerize applications, particularly in a Kubernetes environment using Docker.
Experience with observability tools such as Grafana APM.
Familiarity with testing frameworks (e.g. JUnit, Jest, pytest, Playwright) and TDD practices.
Experience mentoring other engineers in a technical and interpersonal capacity.

Work Authorization and Sponsorship

ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) to work in the United States.

Compensation and Benefits

At ITHAKA we believe in openness and fair pay. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $112,240 to $140,300 per year. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.

Work for ITHAKA

We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take seriously the need for everyone to feel welcome. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.org. ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at accommodations@ithaka.org.

We are proud to be an Equal Opportunity employer. All qualified applicants receive consideration for employment without regard to identity or other status protected by law. We invite you to read our Equal Employment Opportunity Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.