Overview
Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes.
Position Summary
As the Senior Marketing Planner, Japan, you will be responsible for developing and implementing a marketing strategy for all ISC2 audiences, to align with the overall GTM plan to achieve our strategic goals and targets in Japan.
The ideal candidate can be based in Japan, Singapore or Hong Kong, but must be able to speak fluent English and Japanese.
The role is offered on an initial 6 month fixed-term contract basis, with the possibility of extension.
Responsibilities
- Leads the development and execution of Japan marketing strategy and plan for all ISC2’s certification, training and professional development products
- Partner with the APAC sales team, to both create a marketing strategy for channel and B2B audiences, including sales enablement tools. Serves as the marketing Subject Matter Expert in Japan to stakeholders outside the team
- Proactively executes multiple, often concurrent, integrated strategic marketing campaigns and projects in support of business goals in Japan, reprioritising where needed. These will include, but are not limited to, lead generation, engagement, progression, membership growth, training revenue, event promotion and member retention
- Collaborate with the wider marketing team on acquisition, progression and member engagement and retention strategies which will impact the Japan market, localising and enhancing where needed
- Tracks overall effectiveness of marketing programs, demonstrating ROI and recommending tweaks or adjustments to improve results based on intuition, experience and data. Owns and is responsible for the implementation of localization projects, including but not limited to, media strategy and planning, budgetary recommendations, creative requests, email automation strategies, execution, performance benchmarks and overall project deadlines
- Experience in copy editing, content translation/trans-creation, digital media and other marketing practices in Japan
- Develops and manages stakeholder relationships and expectations, including sales team and channel partners, to ensure timely completion of projects
- Manage and execute marketing activities for ISC2 events, webinars and industry events in Japan with monitoring on CPLs, KPIs and ROI, etc
- Miscellaneous duties as assigned, including attending trade shows
Behavioral Competencies
- Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI best practices
- Must exhibit strong interpersonal skills and professional demeanor to maintain business relationships with internal and external staff, members, partners, clients, and teams
- Exceptional communication (verbal and written) and presentation skills in English and Japanese; confidently articulate information in a professional manner to individuals at all levels, and with both internal and external partners
- Effective organization, time and project management; ability to multi-task, work under pressure and meet multiple deadlines; all with limited supervision as position is remote
- Highly motivated individual with a can-do experience; resourceful and proactive
Qualifications
- Social media/SNS expertise using various platforms to include creating, influencing and increasing followings (LinkedIn, X, Facebook, LINE, etc.)
- Excellent PC skills including MS Office products (Word, Excel, Power Point), internet and web applications (basic understanding of HTML), etc
- Salesforce CRM and Marketing Cloud knowledge a plus
- Marketing experience in IT, cybersecurity, or association membership preferred
Physical and Mental Demands
- Travel up to 10%
- Work normal business hours and extended hours when necessary
- Remain in a stationary position, often standing or sitting, for prolonged periods
- Regular use of office equipment such as a computer/laptop and monitor computer screens
- May occasionally transport and/or lift up to 30 lbs. of equipment or packages, which may also involve squatting, bending, or kneeling
Education and Work Experience
- Bachelors or Masters Degree in Marketing, Digital Marketing, Communications or related field preferred
- At least 5+ years’ experience of managing and executing marketing campaigns for products & services, preferably professional development products