Software Engineer

Our client is looking for a Level 2 Software Engineer who blends strong technical expertise with an engineering mindset. This role is ideal for someone who enjoys solving real-world system issues, thrives in a fast-paced environment, and is comfortable shifting between support tasks and hands-on development.

You'll primarily focus on ticket triage and resolution, system monitoring, and performance issue troubleshooting. During quieter periods, you'll contribute to development initiatives and assist with ad-hoc projects like system integrations.

Key Responsibilities:

• Handle ticket intake, triage, and resolution
• Participate in an on-call rotation to support technical issues
• Monitor APM platforms for bugs, anomalies, and performance issues
• Diagnose and resolve the root cause of system errors
• Work on development tasks and small feature projects when available
• Contribute to a migration from PHP/Laravel to Node.js
• Write and maintain unit and end-to-end tests
• Support one-off integration efforts and internal tooling

Core Technical Stack:

PHP & Laravel

• Deep experience with Laravel and strong grasp of the framework lifecycle
• Proficiency in debugging and profiling (e.g., Xdebug, stack trace analysis)

Node.js & TypeScript

• Strong hands-on experience with Node.js
• Advanced TypeScript knowledge: generics, conditional types, type inference
• Familiarity with modern tools and frameworks: Next.js, React, Hono, Express
• Experience with Prisma, Drizzle, Zod for data access and validation

Testing & Development Practices

• Skilled in writing unit and E2E tests (Jest, Vitest, Playwright)
• Knowledge of logging, instrumentation, and performance monitoring
• Strong experience using IDEs (especially IntelliJ-based environments)
• Solid understanding of software design patterns and architecture

Preferred Qualifications:

• Experience resolving complex technical issues
• Familiarity with AI-assisted coding tools (LLMs, code copilots, etc.)
• Proven track record with scalable, high-performance applications
• Background beyond basic CRUD development is a plus

Work Requirements:

• Remote position
• Must be available to work standard U.S. Eastern Time hours (8:30 AM – 5:30 PM, EST/EDT)
• Effective communication and ability to collaborate with distributed teams is essential

If you're passionate about building robust systems and tackling technical challenges head-on, this is a great opportunity to work with an international team on impactful projects.