Student Ambassador Program Manager

Job Title: Student Ambassador Program Manager

Location: Remote Candidates in East Coast preferred.

Duration: 4 months, possible extension

Contract Type: W2 only

Pay Rate: $47.24/Hour

Overview:

• We’re looking for a strategic and highly organized Program Manager to lead day-to-day operations and planning for Client's Student Ambassador Program. This person will own the support structure that enables ambassadors to thrive—managing their enablement and coordinating cross-functional content needs to help grow our student user base.
• The ideal candidate has experience in community building and/or managing an ambassador or advocacy program, and is energized by empowering young creatives. Familiarity with customer advocacy platforms (e.g., Influitive, Base) is a strong plus.

Key Responsibilities

Ambassador Support & Enablement

• Manage a strong operational foundation for the Student Ambassador Program, including challenge troubleshooting, check-ins, and peer support escalation.
• Maintain a regular cadence of ambassador communications including office hours, newsletters, and virtual events.
• Coordinate and lead ambassador enablement, training sessions, and professional development opportunities throughout the academic year.
• Manage ambassador onboarding/offboarding processes, ensuring clear expectations and seamless integration into the community.
• Foster a thriving community by creating opportunities for connection, collaboration, and peer recognition.

Content Development &Resource Management

• Collaborate with the PMM team to communicate content needs and ensure timely development of student-facing materials.
• Own and maintain a library of branded templates, presentation decks, and promotional assets for use in workshops, tabling, and digital campaigns.
• Collect and curate ambassador-generated content to amplify student voices across internal and external Client channels.

Cross-Functional Coordination & Reporting

• Represent the ambassador perspective in key meetings with business stakeholders, marketing, and product teams.
• Own the planning and execution of Summer and Winter Institute virtual summits.
• Maintain documentation and dashboards to track engagement, impact, and program success.

Skills & Experience

• 2–4 years in program management, community building, or marketing—bonus if in B2C or Gen Z-focused environments.
• Proven experience building and/or managing ambassador, advocacy, or peer leadership programs.
• Experience with customer advocacy platforms (e.g., Influitive, Base) is a plus.
• Demonstrated ability to manage scalable programs with multiple workstreams and stakeholders.
• Strong communication and content development skills; ability to write clearly for both student and executive audiences.
• Comfortable using Adobe creative tools, particularly Adobe Express.
• Experience working cross-functionally with product marketing, creative, and external agency partners.