As a Senior Systems Engineer supporting the FBI CJIS CTP - Infrastructure Team, you will play a lead role in designing, managing, and securing the cloud infrastructure supporting enterprise tools such as the Atlassian Data Center Suite (Jira, Confluence, Bitbucket, Bamboo, Crowd) and other mission-critical platforms. Operating within AWS GovCloud and Azure Government environments, you will ensure the high availability, performance, and security of platforms used to support federal law enforcement. You will work within a SAFe Agile framework and collaborate across engineering, DevOps, and cybersecurity teams to implement robust, scalable, and automated infrastructure solutions.
Required Qualifications:
- Minimum 7+ years of hands-on systems engineering experience, including 3+ years working in secure, cloud-based enterprise environments.
- Proficiency in Atlassian Data Center Suite administration (Jira, Bitbucket, Confluence, Bamboo, Crowd) for enterprise collaboration and development
- Provides analysis, design, and integration support for infrastructure systems, including cloud-based services like AWS or Azure for hosting enterprise offerings (e.g., Atlassian Suite).
- Develops and implements strategies for automating deployments using IaC tools such as Ansible, Packer, and AWS CloudFormation.
- Designs and manages cloud environments, including EC2, S3, RDS, VPCs, Lambda, IAM, and other AWS services to ensure optimal performance, security, and scalability.
- Implements CI/CD pipelines and integrates with services like Bamboo to streamline workflows, accelerate software delivery, and ensure consistent configuration management across environments.
- Manage Active Directory/LDAPS integrations and Single Sign-On (SSO) configurations to align with enterprise identity standards.
- Monitors and manages cloud infrastructure using tools like AWS CloudWatch, CloudTrail, Splunk, Prometheus, and Grafana to ensure high performance, availability, and uptime.
- Applies security best practices to infrastructure, including secure access controls, data encryption, and integration with AWS services to safeguard systems from unauthorized access and vulnerabilities.
- Works with containerization technologies (e.g., Docker) and orchestration platforms (e.g., Kubernetes, ECS) to scale and manage resource-intensive tasks effectively.
- Performs systems engineering studies and analyses, ensuring infrastructure systems meet business and operational requirements.
- Assesses and recommends new technologies, tools, and processes to improve system performance, security, and efficiency.
- Provides technical support for troubleshooting system issues and ensures corrective actions are taken to maintain system reliability.
- Experience working in an Agile organization using Scrum, Kanban, Jira, Confluence, and SAFe.
- Provide team specific training as needed.
- Familiarity with Section 508 compliance for accessibility in enterprise tools.
Work Environment:
Active Secret clearance
Primarily remote, with occasional on-site requirements at the CJIS facility in Clarksburg, WV, for equipment pickup or meetings.
Core hours: 9:00 AM–4:00 PM ET, with potential weekend/non-business hours for maintenance and on-call support (response within one hour).