Staff Software Engineer

Location: Remote

Pay: $180,000-$210,000

Overview:

As a Staff Software Engineer, you will be a hands-on, strategic technical leader who helps shape our engineering organization's direction, capabilities, and culture. You operate at the intersection of deep technical expertise and organizational influence—driving architectural decisions that enable scale, building systems that reduce complexity, and elevating how teams across Vector work together. This role requires you to think beyond individual features or even single teams. You'll identify systemic opportunities for improvement, design solutions that create lasting leverage, and partner with engineers at all levels to amplify your impact. You'll also partner closely with engineering leadership, product, and cross-functional stakeholders to ensure our technical strategy aligns with business goals and customer needs.

Key Responsibilities:

Technical Leadership & Architecture

● Lead architectural direction across domains and teams, making system-wide design decisions that unlock future growth, reduce complexity, and address long-term technical risk

● Anticipate organizational and technical evolution and design systems that enable that evolution

● Guide teams through ambiguity, help set architectural standards, and be an exemplar of systems thinking

● Shape the way teams think about quality by defining and evolving standards, identifying systemic patterns that reduce code health, and taking strategic action

● Reduce the overall debugging burden by improving systems, structures, and diagnostic tooling that minimize time spent identifying and resolving problems

Strategic Impact & Product Partnership

● Act as a strategic product partner, helping define product direction by synthesizing feedback across teams and ensuring technical decisions align with long-term goals and customer needs

● Influence organizational priorities with deep understanding of customer needs, ensuring decisions deliver exceptional user experiences

● Guide product stability and reliability as strategic initiatives, aligning system resilience with customer trust and business objectives

●Help bring clarity to complex tradeoffs, translating business needs into actionable priorities and uncovering hidden dependencies

Organizational & Process Excellence

● Scale good engineering practices across teams—including testing, code quality, and operational excellence—by identifying gaps and driving cultural change

● Architect simplicity into systems, teams, and processes, building mental models and shared expectations that help others work with clarity and economy

● Create conditions for high-performing delivery: clear priorities, unblocked paths, healthy rhythms, and visibility into progress

Leadership & Influence

● Model and drive an ownership culture through influence, designing systems that make accountability easier and more consistent across teams

● Model and scale healthy feedback culture beyond your immediate team, embedding feedback loops into systems and decision-making

● Make and communicate architectural decisions with clear reasoning that balances technical excellence and business pragmatism

Collaboration & Communication

● Act as a steward of organizational trust, anticipating relational friction and creating structures that help people relate across differences

● Lead and support incident response, improving diagnostic processes and shaping practices that reduce recurrence

● Articulate complex technical concepts and strategic vision to diverse audiences (engineers, product, executives, non-technical stakeholders)

● Build trust and productive relationships across organizational boundaries

● Facilitate difficult conversations and driving alignment in high-stakes or contentious situations

● Strategic thinking skills that connect technical work to business outcomes and customer value

Qualifications:

● 10+ years of software engineering experience, including 4+ years' operating at a Staff or equivalent level

● Proven track record of architecting and scaling complex distributed systems in production environments serving significant user bases

● Deep expertise with full-stack SaaS architecture, including systems design, performance optimization, and reliability engineering

● Expert-level proficiency with Node.js, TypeScript, SQL (MySQL), and NoSQL (DynamoDB)

● Extensive experience with AWS services and cloud infrastructure at scale

● Mastery of software architectural patterns and ability to teach them across teams

● Strong background in building comprehensive testing strategies (unit, integration, end-to-end) and improving testing culture

● Deep understanding of reliability practices: observability, incident management, post-mortems, and proactive system health

● Bachelor's degree in Computer Science or equivalent experience

Nice to Have:

● Healthcare industry experience