We are seeking a Senior UX Designer to lead the design and development of integrated omnichannel experiences for merchants who operate both online and in physical retail environments. The ideal candidate will play a critical role in unifying previously separate product systems into a cohesive ecosystem that seamlessly supports merchants across all sales channels.

Key Responsibilities

- Advocate for merchant needs at all levels of the organization, balancing business requirements with user experience

- Design intuitive migration experiences that help merchants transition from legacy systems to the unified platform

- Conduct user research with diverse merchant segments to inform design decisions

- Create comprehensive user journeys and workflows for complex systems

- Develop information architecture that accommodates the complexity of omnichannel operations

- Experience in inventory and catalog management across channels

- Partner with product managers, engineers, and stakeholders to define and prioritize features

-Translate business and technical requirements into elegant user experiences

- Lead design reviews and iteration cycles based on user feedback and performance metrics

Qualifications

5+ years of UX design experience, with demonstrated expertise in complex system design

Strong portfolio showcasing experience with enterprise applications, particularly in retail or e-commerce

Proven track record of successfully unifying disparate systems through thoughtful UX

Experience designing for both digital and physical retail environments

Excellent communication skills and ability to advocate for design decisions

Proficiency in industry-standard design and prototyping tools

Knowledge of design systems and component-based design methodologies

$70/hr to $80/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.