Director of Salesforce Marketing Cloud

Required Experience/Skills:

• Background in Salesforce Marketing cloud development and architecture
• 3+ years of Marketing director experience ideally in Salesforce Marketing Cloud (flexible if Marketo, or Adobe)
• Experience with Salesforce Marketing Cloud required.
• 3+ years experience and expert in designing, developing, and consuming Restful API’s.
• Experience in designing and developing complex, scalable, performant and user experience-centered solutions on the Salesforce platform.
• Expertise in microservice architectural patterns and design
• Expertise in Salesforce configuration and programmatic customization.
• Expert-level understanding of relational databases
• Fluency in a high-level Object-oriented programming language and strong knowledge of OOAD, design patterns, data structures, and algorithms
• Experience implementing APIs, bringing data to and from the Salesforce platform
• Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives
• Strong verbal and written communication skills

Responsibilities

We are hiring a highly experienced and effective Salesforce Marketing Cloud people and organizational leader. This position will require the ability to lead in 2+ engineering product areas with a 1-5+ leader team. The person has strong leadership skills, situational awareness and is able to communicate to leaders and executives at any level of the organization. The leader will provide performance reviews, mentor, and effectively coach to affect professional growth in the team. This person will be expected to organize and oversee Capex and Opex budgets in her areas of ownership in addition to optimizing teams and processes for maximum efficiency. They will also be responsible for the overall health and viability of one or more technologies, owning the end to end technical landscape and vision for use of the technology in service to mission.

Responsibilities:

• Software Delivery: Lead your Lean-Agile software engineering organization to deliver Salesforce Marketing Cloud software efficiently and effectively that deliver OKRs in close alignment with the Product, Design and Research teams on implementation priority, and scope. Determine necessary headcount, skills, process flows, and structure to achieve current, future goals and OKRs while holding teams accountable to deliver on them. Influences outcomes on prioritized issues to identify solutions, action plans, and drive improvement.
• Leadership/Ownership: Drive or participate in strategic product vision, planning, process improvement projects. Integrate product vision into roadmaps. Lead the conversation internally about the direction of major areas (organization, tech, process), drive widespread consensus to the adoption of this direction, and use this direction to inspire engineers. Display an ownership mindset by being accountable for and beyond the features & products in areas of ownership. Participates in solution envisioning. Thought leader.
• Team/People Development: Manage healthy engineering vendor relationships and working partnerships across teams. Drive a culture of innovation, team work, accountability and ownership in all teams in your organization. Mentor leaders on your team, and create strategies for succession planning. Promote internal or external training sessions or lunch and learn meetings on applicable subject matter.
• Operations: Ensures that all teams in the domain are compliant on process and standards. Provide clear, concise and timely status updates and communication regarding product-level achievements and operations. Oversee and organize Capex and Opex budgets in areas of ownership.
• Recruiting: Communicates the awesomeness of externally via talks and blog posts. And, identifies areas that the team can share effectively with the outside world and guides the creation of content and communication around these areas. Determine necessary headcount/skills/structure to achieve current and future goals. Coordinate closely with vendors, and recruiting teams to implement hiring strategy. Recruit at a world-class level to attract top talent.
• Set the course: Is an expert in technologies within their area of accountability. Tracks product roadmaps for SaaS platforms, aligning software development tools with latest capabilities and ensures best practice standards are regularly updated. Provides subject matter expertise on technology mix and ensures the most effective tools are used to enable enterprise capabilities.