Release Train Engineer - Agile Coach

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Index Analytics seeks a Release Train Engineer (RTE) / Agile Coach to support Government contracts. For this position, primary responsibilities include facilitating ART events and processes, assisting teams in delivering value, managing risks and impediments, and fostering a culture of continuous improvement. This role requires a deep understanding of Lean-Agile principles and the Scaled Agile Framework (SAFe).

Responsibilities

• Serve as a liaison and coach across the Agile Release Train, government product owners and business owners, Scrum Masters, Product Owners and others to optimize the flow of value through the ART and accelerate the Continuous Delivery Pipeline

• Work with leadership (e.g., program directors and project managers) monitoring the development and implementation of new programs and features including agendas, meeting minutes and deliverables

• Champion a culture of experimentation and innovation while ensuring clear, effective communication across the ART and with internal and external stakeholders, aligning teams toward shared objectives and outcomes.

• Facilitate Government customer meetings between Baltimore and Washington D.C.

• Strong reporting skills using Confluence and JIRA for backlog, program increment progress, velocity, predictability and more

• Focus on standardization for the ART based on product support needs and best practices on delivery of clear picture.

• Proactively manage ART-level risks, impediments, and inter-team dependencies, working closely with stakeholders to identify, track, and resolve complex issues that could threaten delivery progress.

• Drive relentless improvements for the ART

• Fostering collaboration between teams and stakeholders

• Optimizing the flow of value through the ART

• Share insights with the leadership group and stakeholders

• Manage expectations to protect the ART and teams

• Provide targeted mentorship and support to Scrum Masters, Product Owners, ART leaders, and team members as needed to strengthen skills, foster collaboration, and meet ongoing operational needs.

Qualifications

• U.S. citizen or otherwise authorized to work in the United States and able to demonstrate physical residency in the U.S. for at least three (3) of the past five (5) years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust.
• Bachelor’s degree in computer science, information technology, business administration, or a related field and ten (10) or more years of experience. SAFe Release Train Engineer (RTE) certification is highly desirable.
• Three (3) or more years of experience working as an RTE in large-scale development projects with a thorough understanding of Lean, Agile, and Scrum principles. Candidates should possess a practical track record of driving organizational agility and transformation guided by these methodologies.
• A commitment to servant leadership, focused on empowering teams, removing barriers to progress, and cultivating a culture of continuous improvement. Ability to support team growth and success through mentorship and facilitation rather than directive management.
• Proven ability to expertly guide large groups through complex planning, decision-making, and problem-solving sessions. Skilled at ensuring meetings are well-structured, productive, and result in actionable outcomes.
• Superior verbal and written communication and presentation capabilities, enabling effective articulation of concepts and building robust relationships with a diverse array of stakeholders, from technical staff to executive leadership.
• Capacity to analyze systemic challenges and lead teams toward sustainable, data-driven solutions. Adept at diagnosing root causes and navigating ambiguity with clarity and composure.
• A holistic approach to understanding the interconnectedness between the ART and the greater value stream, enabling strategic alignment and optimal value delivery across the organization.
• Demonstrated experience coaching individuals and teams to adopt and refine Lean-Agile practices, fostering skill development and high performance throughout the ART.
• Prior roles as a Scrum Master, Agile Coach, or Program Manager are strongly preferred.
• A goal driven leader with a collaborative team-player attitude.

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com.

_If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.

_The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.