Senior Digital Designer

Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach includes our own insurance carrier, insurance brands and partner brands.

Embrace, a subsidiary of IPH, is redefining pet health insurance in the US through open and honest communication, products that live up to the trust our Embraced pet parents put in them, and personal but professional customer service.

Job Summary:

As a Senior Digital Designer at Embrace Pet Insurance, you will help shape and evolve our brand’s visual identity with a strong focus on digital experiences. This role blends creative design, motion graphics, and an understanding of UX principles to produce assets across web, mobile, email, social, and paid media. You will collaborate with colleagues across the Marketing team—including UX/UI, acquisition, and retention—to ensure designs are visually compelling, effective across platforms, and supportive of the customer journey. While the emphasis is digital, you will also support occasional offline needs to maintain consistency across all brand touchpoints.

Job Location: Remote – Cleveland

Main Responsibilities:

• Create high-quality digital assets for the website, landing pages, social media, email campaigns, and paid media that are visually compelling and optimized for each platform and use case
• Collaborate with Marketing partners (e.g., UX/UI, acquisition, retention) to deliver visuals that align with the customer journey and drive engagement at every stage
• Develop motion graphics content that brings campaigns and customer storytelling to life
• Provide occasional design support for presentations, internal communications, and offline collateral (e.g., direct mail, event materials), keeping the primary focus on digital campaigns
• Contribute to the development and upkeep of a design system to ensure brand consistency and scalability across digital campaigns and owned platforms
• Stay current on design trends, digital best practices, and accessibility standards to continuously elevate the brand’s creative impact

Basic Qualifications:

• Bachelor’s degree in Graphic Design, Digital Media, or related field preferred
• 5+ years of professional design experience, with a strong emphasis on digital projects in a corporate or agency environment
• Strong portfolio showcasing digital design and motion graphics work across a range of platforms and use cases
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere) and familiarity with prototyping/UX tools (Figma, Sketch, XD)
• Excellent understanding of typography, color theory, responsive design, and digital visual hierarchy
• Knowledge of accessibility and inclusive design standards for digital platforms
• Strong communication and collaboration skills, with the ability to present and articulate design concepts across teams