The Website & SEO Marketing Associate is responsible for supporting the strategy and execution of digital experiences across company websites and client microsites to drive member engagement and brand visibility. This role will provide hands-on support updating web content, running A/B tests, and executing on projects across SEO, CRO, UX, social SEO, and technical optimization. This role plays a crucial part within the Growth Marketing team, reporting to the Sr. Marketing Manager. The team currently consists of 10 members.

Responsibilities:

Build and update web pages in WordPress, ensuring brand standards, accessibility, and mobile responsiveness.
Maintain client microsites with accurate, personalized, and business-aligned content.
Collaborate with cross-functional teams to triage requests and implement website updates and optimizations.
Conduct page enhancements, resolve errors, and perform compliance checks.
Track, analyze, and report on web performance using analytics tools.
Design and run A/B and multivariate tests to support conversion rate optimization.
Apply UX, information architecture, and SEO best practices to improve discoverability and engagement. Contribute to ongoing conversion rate optimization (CRO) efforts—helping shape CTAs, landing pages, mobile UX, and more
Optimize content for search engines and social platforms, including TikTok, Instagram, Reddit, and YouTube.
Support content repurposing, user-generated content monitoring, and brand awareness initiatives.
Participate in planning discussions, providing insights on technical feasibility and performance.

Required Qualifications:

2–4 years of experience in website management, digital marketing, or a related role
Experience using project management tools like Jira and Asana to triage requests, track backlogs, and collaborate with internal stakeholders
Strong organizational and project management skills, with the ability to manage timelines and workflows across cross functional projects and priorities
Strong attention to detail with the ability to spot inconsistencies in web content, metadata, and SEO elements to ensure high-quality, accessible, optimized outputs.
Hands-on experience with content management systems (CMS), preferably WordPress
Familiarity with HTML and basic front-end website skills (basic knowledge of CSS andJavaScript a plus)
Experience with web analytics platforms such as Amplitude, Google Analytics, and/or Looker Studio
Exposure to A/B testing tools and CRO best practices. Experience with tools like, VWO and/or Optimizely is a plus.
Working knowledge of on-page SEO, metadata, link structure, and information architecture
Ability to work independently and collaboratively in a fast-paced, iterative environment
Strong written and verbal communication skills, including the ability to translate technical topics for business stakeholders
Sense of ownership and pride in your performance and its impact on company’s success
Bachelor's degree in Marketing, Communications, Computer Science, or a related field

Preferred Qualifications:

Knowledge of Generative Engine Optimization (GEO) or interest in adapting content for AI-powered and social discovery platforms
Familiarity with JSON-LD, schema markup, and structured data for enhanced search engine visibility
Google Analytics certification or formal training in web analytics tools
Understanding of site speed optimization, Web Core Vitals, and mobile performance
Interest or experience in video and social SEO, including platforms like YouTube, Instagram, TikTok, Reddit
Experience with websites serving multiple audiences or segments (e.g., B2C, B2B, members, agents, clinicians)
Experience in healthcare, insurance, or regulated industries
Knowledge of wireframing tools or basic UX/UI design principles
Familiarity with backlink strategies or working alongside PR/comms teams on content

Physical/Cognitive Requirements:

Capability to remain seated in a stationary position for prolonged periods.
Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
Capability to work with leadership, employees, and members in an appropriate manner.

The United States new hire base salary target ranges for this full-time position are:

Zone A: $57,750 - $75,080 + equity + benefits

Zone B: $63,525 - $82,588 + equity + benefits

Zone C: $69,300 - $90,096 + equity + benefits

Zone D: $75,075 - $97,604 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents

Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work

24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

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