Senior Backend Engineer

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Job Description

Do you enjoy providing seamless experiences for customers? The IDEXX Vello team is looking for a Backend Engineer to join the onboarding/integrations team remotely.

But what is Vello? Vello gives everything a vet needs to connect with their clients—all in one place. It streamlines the ways they engage with pet owners with a single experience built for IDEXX PIMS. With software-supported engagement across the life stages of a pet, pet owners become informed partners in care—supporting better health outcomes. Vello is built on AWS with a cloud-native approach. We use Lambda for serverless computing, TypeScript for development, and combines DynamoDB with Postgres RDS for data management. ECS containers handle deployment, scalability & performance.

What will you do?

• Lead the technical onboarding process for new customers, providing clear guidance and support.
• Design, configure, and implement integrations between IDEXX’s software platforms and customer systems, including APIs, data flows, and middleware.
• Troubleshoot and resolve integration issues, providing responsive and professional support to clients.
• Work closely with internal teams, including Product, Engineering, and Customer Success, to ensure alignment and address customer needs.
• Develop and maintain technical documentation, integration guides, and best practices for customers and internal stakeholders.
• Identify opportunities to streamline the onboarding process and enhance integration methodologies.

What do you need to succeed?

• 5+ years in a technical onboarding, integration, or solutions engineering role.
• Proficiency in API integrations, RESTful services, and data exchange formats
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of ETL processes and data migration strategies.
• Experience with scripting languages (e.g., Python, JavaScript)
• Strong analytical skills with the ability to diagnose and resolve technical issues efficiently.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.
• Ability to manage multiple onboarding projects simultaneously with a proactive approach.

What you can expect from us?

• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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