Highly skillful in ABSL, UI Script, UI Designer in Cloud Application Studio to develop and deploy complex C4C Solutions
• Experience in creating Custom Data Object in C4C is a MUST.
• Configuration of C4C using KUT fields
• Experience in creation of extension fields
• Able to establish extension field link between new Business Objects and existing business objects
• C4C Integration experience with non-SAP system is a must
• Creating custom data sources for reporting
• Experience creating and exposing RESTFUL API’s
• Seven or more years of SAP Cloud for Customer (C4C) Service Cloud implementation & development experience.
• Good understanding of SAP Cloud Applications Studio to carry out custom development on SAP C4C.
• Experience with Quarterly upgrade process, upgrade testing, system refresh from the production environment
• Familiar with standard APIs exposed by SAP Cloud for Customer / SAP C/4 Sales/Service Clouds.
• Familiar with Integration between C4C and SAP CRM / SAP ERP On-Premise using CPI
• Experience in SAP S/4, SAP ECC, and/or SAP CRM integration
• Experience in supporting C4C implementation and enhancement projects
• Experience in Sales and/or Service Business processes and strong end to end system configuration skills of Service Tickets and Field Service Management, order processing.
• Strong knowledge of IT business processes and practices
• Strong interpersonal skills - effective listening and teaming, self-motivated, demonstrated a bias for action
• Strong time management skills and the ability to multi-task
• Excellent written, oral, and presentation skills
Qualifications:
• 5+ years of experience with SAP C4C Development
• 2 full life cycle implementations of SAP C4C
• Bachelors in Engineering Degree is required