UX Designer

Introduction

IBM Research is shaping the future of computing by making quantum technology accessible to researchers, developers, and enterprises worldwide. Design plays a critical role in translating highly complex ideas into clear, engaging, and human-centered experiences across our products, platforms, and brand. On the Quantum team, you’ll collaborate with leading scientists, engineers, and visionaries to push boundaries and turn ideas into reality. With a culture built on curiosity, creativity, and collaboration, IBM Research offers the opportunity to grow your career while contributing to breakthroughs that transform industries and change the world.

Your Role And Responsibilities

As a user experience designer for IBM Quantum, you will work at the intersection of science, design, and culture to design experiences for one of the the most innovative technology initiatives at IBM. You will help define and evolve the user experience of IBM Quantum across digital products and experiences. You will partner with team members across disciplines, including those with highly technical backgrounds, in order to deliver products that will help advance the entire quantum computing technology stack and contribute toward making quantum more broadly usable and accessible.

Your Primary Responsibilities Will Include

• Iterating on and delivering high-quality user experience designs for IBM Quantum Platform, including the productive use, learning, and documentation experiences, and providing UX support for the IBM Quantum website.
• Developing user flows and mockups (low to high fidelity) using and expanding upon the Carbon Design System and its application across existing IBM Quantum products.
• Communicating with key stakeholders across disciplines to identify user needs, design requirements, and development constraints.
• Presenting and reviewing user flows and designs with key stakeholders across disciplines, using effective storytelling to communicate user pain points and defend design decisions.
• Applying research insights via partnership with the design research team in order to improve the product experience and meet user needs.
• Partnering with the development team to deliver accurate and useful interfaces.
• Collaborating with visual designers and developers to ensure consistency and accessibility of designs, throughout the handover, review and release processes.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Strong experience with designing human-centered experiences for web interfaces.
• Strong experience with converging and translating technological, operational, and functional constraints into human-centered opportunities that enhance the overall user experience.
• Strong experience in designing interaction patterns that prioritize user needs alongside business objectives, including pathways of navigation through an experience and applying knowledge of user behavior and research to achieve desired outcomes.
• Experience partnering with design, product development, and research to define user experience goals and requirements for upcoming projects.
• Experience using Figma and the Adobe creative suite (Photoshop, Illustrator, etc.) to create user flows, mockups (low to high fidelity), and other design assets.
• Experience reviewing mockups with end users and stakeholders to validate design direction and feasibility.

Preferred Technical And Professional Experience

• Experience working with AI tools for design, or integrating AI tools into a design workflow
• Competent to strong visual design skills, including a firm grasp of responsive behavior and best practices for accessibility.
• Experience working on highly complex or technical digital platforms or tools, especially ones with a user base of researchers and/or developers.
• Good organization and time management skills, with the ability to work with tight deadlines and on multiple projects simultaneously.
• Familiarity with the Carbon design system and/or IBM Design language.